TrueAccord Corp.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Telecommunications debt
CFPB collection forwarding receipt
Forwarded record DC-TRUEACCORD-CORP TrueAccord Corp.
3,435 DC complaints · rank #32/656 · 99.2% timely
- DC 3,435
- RANK #32/656
- TIMELY 99.2%
- RELIEF 0%
- DISPUTE 10%
- STATES 55
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Sequium Asset Solutions, LLC
Volume peers
Photo peer: Sequium Asset Solutions, LLC (3,367)
TrueAccord Corp.'s 3,435 debt-collection complaints sit next to Sequium Asset Solutions, LLC (3,367) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for TrueAccord Corp. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 11 |
| 2016 | 20 |
| 2017 | 36 |
| 2018 | 26 |
| 2019 | 48 |
| 2020 | 81 |
| 2021 | 147 |
| 2022 | 188 |
| 2023 | 312 |
| 2024 | 634 |
| 2025 | 1,995 |
| 2026 | 578 |
Complaints by State (Top 15)
What the CFPB Record Shows for TrueAccord Corp.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, TrueAccord Corp. ranks #32 of 656 debt collectors by debt-collection complaint volume (95th percentile), using the same dc_complaints sort as the Collectors directory. TrueAccord Corp. has 3,435 debt-collection complaints on file with the CFPB, which represents 84.1% of the 4,082 total complaints the Bureau has received about this entity. Reports have originated from consumers in 55 states and territories, making this a nationwide collection operation as measured by complaint volume. "Telecommunications debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
Within the Bureau's 15-day response window, this company answers 99.2% of forwarded complaints. That is at or above benchmark levels, pointing to an intake process working as intended. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 10% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for TrueAccord Corp. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for TrueAccord Corp.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (3,435 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (10% here).
Frequently asked questions
How many CFPB debt-collection complaints does TrueAccord Corp. have?
3,435 debt-collection complaints name TrueAccord Corp. in this CFPB extract - corpus rank #32/656.
Does TrueAccord Corp. respond to CFPB complaints on time?
TrueAccord Corp.'s timely response rate on CFPB complaints is 99.2%.
What issue do consumers cite most about TrueAccord Corp.?
The most-cited issue in complaints about TrueAccord Corp. is "Attempts to collect debt not owed."
How should I read TrueAccord Corp.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.