Asset Recovery Solutions, LLC

What the CFPB Record Shows for Asset Recovery Solutions, LLC

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Asset Recovery Solutions, LLC ranks #182 of 656 debt collectors by debt-collection complaint volume (72nd percentile), using the same dc_complaints sort as the Collectors directory. Asset Recovery Solutions, LLC has 492 debt-collection complaints on file with the CFPB, which represents 85.9% of the 573 total complaints the Bureau has received about this entity. Reports have originated from consumers in 44 states and territories, making this a nationwide collection operation as measured by complaint volume. "Credit card debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 92.5%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Among resolved cases, 2.3% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. Consumers formally disputed the company's response in 10.2% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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