CFPB Consumer Complaint Profile

Account Liquidation Services Inc.

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

20
Total complaints
Mid-range
0
Last 12 months
95%
Timely response
Below median
10
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Account Liquidation Services Inc. places #2861 by volume. For answering complaints on time it stands at the 29th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
MN
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Account Liquidation Services Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C- 95.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 28.6%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 50.0%
Share of complaints closed with monetary or non-monetary relief

Account Liquidation Services Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95% Around the middle higher than 29% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - I do not know 10
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Other debt 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 5
2.Cont'd attempts collect debt not owed 5
3.Written notification about debt 5
4.Communication tactics 3
5.Disclosure verification of debt 1
6.Incorrect information on your report 1

Complaints by Year

Year Complaints
2014 1
2015 3
2016 2
2017 1
2018 5
2019 1
2020 2
2021 1
2022 3
2023 1

Complaints by State (Top 15)

Minnesota 5
Illinois 3
Kansas 3
Tennessee 2
Utah 1
Texas 1
Alabama 1
North Dakota 1
Iowa 1
Georgia 1

Company Responses

Closed with explanation 10
Closed with non-monetary relief 10

What the CFPB Complaint Record Shows for Account Liquidation Services Inc.

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Account Liquidation Services Inc., with consumers across the country filing against it. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Account Liquidation Services Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Account Liquidation Services Inc. have?

20 complaints have been filed against Account Liquidation Services Inc. with the CFPB overall - 0 of them in the past year.

Does Account Liquidation Services Inc. respond to complaints on time?

CFPB complaints against Account Liquidation Services Inc. draw a 95% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Account Liquidation Services Inc.?

"Debt collection" draws more CFPB complaints against Account Liquidation Services Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Account Liquidation Services Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Account Liquidation Services Inc. - see all issues and counts above.

How do I file a complaint against Account Liquidation Services Inc.?

You can file a complaint against Account Liquidation Services Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Account Liquidation Services Inc.?

The CFPB has recorded complaints against Account Liquidation Services Inc. from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Account Liquidation Services Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.