CFPB Consumer Complaint Profile
Apelles, LLC
Behind the 192 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 192
- Total complaints
- 49
- Last 12 months
- 100%
- Timely response
- 35
- States affected
The verdict
Apelles, LLC ranks #963 of 3,848 financial companies by CFPB complaint volume, with 192 complaints on record. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #963
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 35
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 10 |
| 2015 | 6 |
| 2016 | 4 |
| 2017 | 11 |
| 2018 | 11 |
| 2019 | 3 |
| 2020 | 7 |
| 2021 | 12 |
| 2022 | 10 |
| 2023 | 10 |
| 2024 | 40 |
| 2025 | 52 |
| 2026 | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Apelles, LLC
The CFPB Consumer Complaint Database has logged 192 complaints against Apelles, LLC overall, with 49 of those filed in the trailing 12 months. Reports have come from consumers in 35 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Apelles, LLC answers 100% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 17.9% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Apelles, LLC have?
Apelles, LLC has 192 total consumer complaints filed with the CFPB, with 49 filed in the last 12 months.
Does Apelles, LLC respond to complaints on time?
Apelles, LLC's CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.
What product generates the most complaints for Apelles, LLC?
Among all products tied to Apelles, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Apelles, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Apelles, LLC - see all issues and counts above.
How do I file a complaint against Apelles, LLC?
You can file a complaint against Apelles, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Apelles, LLC?
The CFPB has recorded complaints against Apelles, LLC from 35 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~192)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.