CFPB Consumer Complaint Profile
Brock & Scott, PLLC
282 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 282
- Total complaints
- Above average
- 54
- Last 12 months
- 99.3%
- Timely response
- Above median
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Brock & Scott, PLLC sits at #730, with 282 complaints logged. Its on-time response rate is 99.3%, the 66th percentile among companies with 100+ complaints.
- #730
- of 3,843 companies by volume
- 99.3%
- on time (66th pctile)
- Debt collection
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Brock & Scott, PLLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.3% Higher than most higher than 66% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 35 in 2024 to 60 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 15 |
| 2015 | 24 |
| 2016 | 24 |
| 2017 | 19 |
| 2018 | 19 |
| 2019 | 18 |
| 2020 | 6 |
| 2021 | 12 |
| 2022 | 16 |
| 2023 | 28 |
| 2024 | 35 |
| 2025 | 60 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Brock & Scott, PLLC
The CFPB Consumer Complaint Database has logged 282 complaints against Brock & Scott, PLLC overall, with 54 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Brock & Scott, PLLC's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 18.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 1.4% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Brock & Scott, PLLC have?
The CFPB has logged 282 complaints against Brock & Scott, PLLC to date, of which 54 came in over the last 12 months.
Does Brock & Scott, PLLC respond to complaints on time?
CFPB complaints against Brock & Scott, PLLC draw a 99.3% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Brock & Scott, PLLC?
Among all products tied to Brock & Scott, PLLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Brock & Scott, PLLC?
The most common issue reported by consumers about Brock & Scott, PLLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Brock & Scott, PLLC?
You can file a complaint against Brock & Scott, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Brock & Scott, PLLC?
Consumers in 16 states and territories have filed complaints about Brock & Scott, PLLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Brock & Scott, PLLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.