CFPB Consumer Complaint Profile

Centric Asset Management Inc

Consumers have filed 21 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

21
Total complaints
Mid-range
0
Last 12 months
81%
Timely response
Bottom decile
13
States affected

The verdict

Centric Asset Management Inc ranks #2800 of 3,843 financial companies by CFPB complaint volume, with 21 complaints on record. Its on-time response rate is 81%, the 10th percentile among companies with 100+ complaints.

#2800
of 3,843 companies by volume
81%
on time (10th pctile)
Debt collection
most-complained product
13
states with complaints
F
PlainCredit Trust Score
36/100
Centric Asset Management Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 81.0%
Share of complaints answered within the CFPB response window
Dispute Rate B+ 5.9%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Centric Asset Management Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

81% Among the lowest higher than 10% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Centric Asset Management Inc timely response rate 81.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 12
Debt collection - Payday loan 5
Payday loan, title loan, or personal loan - Payday loan 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Payday loan 1
Debt collection - Other debt 1

Top Issues

1.Cont'd attempts collect debt not owed 8
2.Communication tactics 7
3.Taking/threatening an illegal action 2
4.Incorrect information on your report 1
5.Can't contact lender 1
6.Improper contact or sharing of info 1
7.Attempts to collect debt not owed 1

Complaints by Year

Year Complaints
2015 1
2016 15
2017 3
2019 1
2021 1

Complaints by State (Top 15)

Texas 3
North Carolina 2
Kentucky 2
Michigan 2
Wisconsin 2
Louisiana 2
Massachusetts 1
New Hampshire 1
Pennsylvania 1
Oklahoma 1
Florida 1
Mississippi 1
Maine 1

Company Responses

Closed with explanation 19
Untimely response 2

What the CFPB Complaint Record Shows for Centric Asset Management Inc

21 complaints against Centric Asset Management Inc appear in the CFPB record, including 0 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Centric Asset Management Inc posts a 81% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 5.9% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Centric Asset Management Inc have?

Centric Asset Management Inc has 21 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Centric Asset Management Inc respond to complaints on time?

CFPB complaints against Centric Asset Management Inc draw a 81% timely-response rate inside the expected window.

What product generates the most complaints for Centric Asset Management Inc?

"Debt collection" draws more CFPB complaints against Centric Asset Management Inc than any other product - see the full breakdown above.

What is the most common complaint issue with Centric Asset Management Inc?

"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Centric Asset Management Inc - see all issues and counts above.

How do I file a complaint against Centric Asset Management Inc?

You can file a complaint against Centric Asset Management Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Centric Asset Management Inc?

The CFPB has recorded complaints against Centric Asset Management Inc from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Centric Asset Management Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (5.9% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026