CFPB Consumer Complaint Profile
Collection Management Holdings, LLC
Behind the 2,258 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 2,258
- Total complaints
- Among the highest
- 1,185
- Last 12 months
- 99.2%
- Timely response
- Above median
- 48
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Collection Management Holdings, LLC sits at #195, with 2,258 complaints logged. On-time replies land at 99.2%, the 64th percentile for the 100+ complaint peer group.
- #195
- of 3,843 companies by volume
- 99.2%
- on time (64th pctile)
- Debt collection
- most-complained product
- 48
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Collection Management Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.2% Higher than most higher than 64% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 578 in 2024 to 1,130 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 10 |
| 2021 | 12 |
| 2022 | 42 |
| 2023 | 186 |
| 2024 | 578 |
| 2025 | 1,130 |
| 2026year in progress | 299 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Collection Management Holdings, LLC
Collection Management Holdings, LLC carries 2,258 complaints in the CFPB's database, 1,185 of them filed within the past 12 months. Consumers spanning 48 states and territories have weighed in, giving this a nationwide footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Collection Management Holdings, LLC posts a 99.2% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Collection Management Holdings, LLC have?
Collection Management Holdings, LLC has 2,258 total consumer complaints filed with the CFPB, with 1,185 filed in the last 12 months.
Does Collection Management Holdings, LLC respond to complaints on time?
Collection Management Holdings, LLC has a 99.2% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Collection Management Holdings, LLC?
The most complained-about product for Collection Management Holdings, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Collection Management Holdings, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Collection Management Holdings, LLC - see all issues and counts above.
How do I file a complaint against Collection Management Holdings, LLC?
You can file a complaint against Collection Management Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Collection Management Holdings, LLC?
Collection Management Holdings, LLC has drawn CFPB complaints from 48 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Collection Management Holdings, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (2,258 here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.