CFPB Consumer Complaint Profile

Bull City Financial Solutions, Inc

What 2,282 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

2,282
Total complaints
845
Last 12 months
97.5%
Timely response
42
States affected

The verdict

2,282 CFPB complaints put Bull City Financial Solutions, Inc at #193 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 97.5%, ahead of the 93% median among companies with 100+ complaints.

#193
of 3,848 companies by volume
97.5%
answered on time
Debt collection
most-complained product
42
states with complaints
Bull City Financial Solutions, Inc timely response rate 97.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 714
Debt collection - Other debt 498
Debt collection - Medical debt 394
Credit reporting or other personal consumer reports - Credit reporting 341
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 159
Debt collection - Medical 52
Debt collection - Other (i.e. phone, health club, etc.) 40
Debt collection - Credit card debt 32
Debt collection - Telecommunications debt 31
Credit reporting or other personal consumer reports - Other personal consumer report 4

Top Issues

1.Attempts to collect debt not owed 860
2.Written notification about debt 398
3.Incorrect information on your report 270
4.False statements or representation 182
5.Took or threatened to take negative or legal action 174
6.Improper use of your report 109
7.Problem with a company's investigation into an existing problem 82
8.Cont'd attempts collect debt not owed 69
9.Problem with a credit reporting company's investigation into an existing problem 45
10.Communication tactics 39

Complaints by Year

Year Complaints
2013 6
2014 18
2015 25
2016 40
2017 76
2018 70
2019 81
2020 89
2021 182
2022 151
2023 178
2024 365
2025 751
2026 250

Complaints by State (Top 15)

North Carolina 1,020
Florida 407
South Carolina 222
Ohio 91
Georgia 85
Virginia 63
Indiana 54
Texas 45
New York 37
California 32
Oklahoma 26
Kentucky 17
New Jersey 16
Illinois 16
Michigan 14

Company Responses

Closed with explanation 2,241
Closed 31
Closed with non-monetary relief 10

What the CFPB Complaint Record Shows for Bull City Financial Solutions, Inc

2,282 complaints against Bull City Financial Solutions, Inc appear in the CFPB record, including 845 from the trailing year. The 42 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

97.5% of CFPB-forwarded complaints against Bull City Financial Solutions, Inc get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 23.7% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0.4% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Bull City Financial Solutions, Inc have?

The CFPB has logged 2,282 complaints against Bull City Financial Solutions, Inc to date, of which 845 came in over the last 12 months.

Does Bull City Financial Solutions, Inc respond to complaints on time?

Bull City Financial Solutions, Inc's CFPB timely-response rate is 97.5%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Bull City Financial Solutions, Inc?

The most complained-about product for Bull City Financial Solutions, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Bull City Financial Solutions, Inc?

The most common issue reported by consumers about Bull City Financial Solutions, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Bull City Financial Solutions, Inc?

You can file a complaint against Bull City Financial Solutions, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Bull City Financial Solutions, Inc?

Bull City Financial Solutions, Inc has drawn CFPB complaints from 42 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026