CFPB Consumer Complaint Profile
Credit Associates of Maui, LTD
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 21
- Total complaints
- Mid-range
- 0
- Last 12 months
- 61.9%
- Timely response
- Bottom decile
- 4
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Credit Associates of Maui, LTD places #2800 by volume. Its on-time response record is at the 4th percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- HI
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Credit Associates of Maui, LTD vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
61.9% Among the lowest higher than 4% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 1 |
| 2016 | 3 |
| 2017 | 5 |
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Associates of Maui, LTD
In the CFPB record, Credit Associates of Maui, LTD has a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Associates of Maui, LTD: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Credit Associates of Maui, LTD have?
21 complaints have been filed against Credit Associates of Maui, LTD with the CFPB overall - 0 of them in the past year.
Does Credit Associates of Maui, LTD respond to complaints on time?
CFPB complaints against Credit Associates of Maui, LTD draw a 61.9% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Credit Associates of Maui, LTD?
Among all products tied to Credit Associates of Maui, LTD, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Credit Associates of Maui, LTD?
"Written notification about debt" is the single most frequently cited issue in complaints against Credit Associates of Maui, LTD - see all issues and counts above.
How do I file a complaint against Credit Associates of Maui, LTD?
You can file a complaint against Credit Associates of Maui, LTD directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Associates of Maui, LTD?
The CFPB has recorded complaints against Credit Associates of Maui, LTD from 4 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.