CFPB Consumer Complaint Profile

Feldman & Stern, LLC

29 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

29
Total complaints
Mid-range
3
Last 12 months
100%
Timely response
Top decile
15
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Feldman & Stern, LLC has accumulated 29 complaints, placing it #2382 by volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#2382
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
15
states with complaints
C-
PlainCredit Trust Score
53/100
Feldman & Stern, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate D 18.2%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Feldman & Stern, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Feldman & Stern, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 13
Debt collection - Other (i.e. phone, health club, etc.) 6
Debt collection - Medical 4
Debt collection - Medical debt 3
Debt collection - I do not know 3

Top Issues

1.Communication tactics 14
2.Took or threatened to take negative or legal action 4
3.Taking/threatening an illegal action 4
4.Threatened to contact someone or share information improperly 2
5.Cont'd attempts collect debt not owed 2
6.Improper contact or sharing of info 1
7.Attempts to collect debt not owed 1
8.Written notification about debt 1

Complaints by Year

Year Complaints
2015 4
2016 5
2017 7
2018 1
2019 1
2020 1
2021 3
2022 2
2023 2
2025 1
2026year in progress 2

Complaints by State (Top 15)

Georgia 5
Florida 4
Indiana 3
Ohio 3
Michigan 2
Texas 2
Pennsylvania 2
Illinois 1
Iowa 1
Mississippi 1
Virginia 1
California 1
New York 1
Washington 1
Missouri 1

Company Responses

Closed with explanation 29

What the CFPB Complaint Record Shows for Feldman & Stern, LLC

Feldman & Stern, LLC carries 29 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Feldman & Stern, LLC posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 18.2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Feldman & Stern, LLC have?

The CFPB has logged 29 complaints against Feldman & Stern, LLC to date, of which 3 came in over the last 12 months.

Does Feldman & Stern, LLC respond to complaints on time?

Feldman & Stern, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Feldman & Stern, LLC?

The most complained-about product for Feldman & Stern, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Feldman & Stern, LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Feldman & Stern, LLC - see all issues and counts above.

How do I file a complaint against Feldman & Stern, LLC?

You can file a complaint against Feldman & Stern, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Feldman & Stern, LLC?

Consumers in 15 states and territories have filed complaints about Feldman & Stern, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Feldman & Stern, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (18.2% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026