CFPB Consumer Complaint Profile
World Omni Financial Corp.
What 1,477 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 1,477
- Total complaints
- Among the highest
- 374
- Last 12 months
- 99.6%
- Timely response
- Top decile
- 38
- States affected
The verdict
1,477 CFPB complaints put World Omni Financial Corp. at #259 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 99.6%, the 74th percentile among companies with 100+ complaints.
- #259
- of 3,843 companies by volume
- 99.6%
- on time (74th pctile)
- Vehicle loan or lease
- most-complained product
- 38
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
World Omni Financial Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.6% Higher than most higher than 74% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 260 in 2024 to 389 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 28 |
| 2015 | 28 |
| 2016 | 39 |
| 2017 | 46 |
| 2018 | 78 |
| 2019 | 70 |
| 2020 | 69 |
| 2021 | 123 |
| 2022 | 104 |
| 2023 | 170 |
| 2024 | 260 |
| 2025 | 389 |
| 2026year in progress | 65 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for World Omni Financial Corp.
1,477 complaints against World Omni Financial Corp. appear in the CFPB record, including 374 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
World Omni Financial Corp.'s timely response rate stands at 99.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 18.1% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 5.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does World Omni Financial Corp. have?
1,477 complaints have been filed against World Omni Financial Corp. with the CFPB overall - 374 of them in the past year.
Does World Omni Financial Corp. respond to complaints on time?
World Omni Financial Corp. has a 99.6% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for World Omni Financial Corp.?
Among all products tied to World Omni Financial Corp., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with World Omni Financial Corp.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against World Omni Financial Corp. - see all issues and counts above.
How do I file a complaint against World Omni Financial Corp.?
You can file a complaint against World Omni Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about World Omni Financial Corp.?
World Omni Financial Corp. has drawn CFPB complaints from 38 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for World Omni Financial Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,477 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.1% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does World Omni Financial Corp. have?
1,477 complaints have been filed against World Omni Financial Corp. with the CFPB overall - 374 of them in the past year.
Does World Omni Financial Corp. respond to complaints on time?
World Omni Financial Corp. has a 99.6% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for World Omni Financial Corp.?
Among all products tied to World Omni Financial Corp., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with World Omni Financial Corp.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against World Omni Financial Corp. - see all issues and counts above.
How do I file a complaint against World Omni Financial Corp.?
You can file a complaint against World Omni Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about World Omni Financial Corp.?
World Omni Financial Corp. has drawn CFPB complaints from 38 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.