CFPB Consumer Complaint Profile

World Omni Financial Corp.

What 1,477 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

1,477
Total complaints
374
Last 12 months
99.6%
Timely response
38
States affected

The verdict

1,477 CFPB complaints put World Omni Financial Corp. at #258 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 99.6%, ahead of the 93% median among companies with 100+ complaints.

#258
of 3,848 companies by volume
99.6%
answered on time
Vehicle loan or lease
most-complained product
38
states with complaints
World Omni Financial Corp. timely response rate 99.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 445
Credit reporting or other personal consumer reports - Credit reporting 358
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 203
Debt collection - Auto debt 130
Vehicle loan or lease - Lease 122
Consumer Loan - Vehicle loan 73
Debt collection - I do not know 71
Consumer Loan - Vehicle lease 32
Debt collection - Auto 8
Debt collection - Credit card debt 7

Top Issues

1.Incorrect information on your report 345
2.Managing the loan or lease 242
3.Improper use of your report 144
4.Problems at the end of the loan or lease 97
5.Getting a loan or lease 81
6.Repossession 78
7.Attempts to collect debt not owed 76
8.Problem with a company's investigation into an existing problem 75
9.Struggling to pay your loan 60
10.Problem with a credit reporting company's investigation into an existing problem 60

Complaints by Year

Year Complaints
2013 8
2014 28
2015 28
2016 39
2017 46
2018 78
2019 70
2020 69
2021 123
2022 104
2023 170
2024 260
2025 389
2026 65

Complaints by State (Top 15)

Florida 769
Georgia 263
North Carolina 119
Alabama 96
South Carolina 66
New York 20
Ohio 14
New Jersey 11
Virginia 11
Texas 10
Tennessee 9
California 9
Maryland 7
Illinois 6
Colorado 5

Company Responses

Closed with explanation 1,390
Closed with non-monetary relief 73
Closed with monetary relief 12
In progress 2

What the CFPB Complaint Record Shows for World Omni Financial Corp.

1,477 complaints against World Omni Financial Corp. appear in the CFPB record, including 374 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

World Omni Financial Corp.'s timely response rate stands at 99.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 18.1% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 5.8% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does World Omni Financial Corp. have?

1,477 complaints have been filed against World Omni Financial Corp. with the CFPB overall - 374 of them in the past year.

Does World Omni Financial Corp. respond to complaints on time?

World Omni Financial Corp. has a 99.6% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for World Omni Financial Corp.?

Among all products tied to World Omni Financial Corp., "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with World Omni Financial Corp.?

"Incorrect information on your report" is the single most frequently cited issue in complaints against World Omni Financial Corp. - see all issues and counts above.

How do I file a complaint against World Omni Financial Corp.?

You can file a complaint against World Omni Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about World Omni Financial Corp.?

World Omni Financial Corp. has drawn CFPB complaints from 38 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.