CFPB Consumer Complaint Profile
Financial Business and Consumer Solutions.
Consumers have filed 547 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 547
- Total complaints
- 5
- Last 12 months
- 90.7%
- Timely response
- 46
- States affected
The verdict
547 CFPB complaints put Financial Business and Consumer Solutions. at #476 out of 3,848 financial companies ranked by complaint volume. It answers 90.7% of complaints on time - below the 93% median for companies with 100+ complaints.
- #476
- of 3,848 companies by volume
- 90.7%
- answered on time
- Debt collection
- most-complained product
- 46
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 15 |
| 2014 | 48 |
| 2015 | 52 |
| 2016 | 55 |
| 2017 | 33 |
| 2018 | 46 |
| 2019 | 39 |
| 2020 | 38 |
| 2021 | 45 |
| 2022 | 68 |
| 2023 | 65 |
| 2024 | 34 |
| 2025 | 9 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Financial Business and Consumer Solutions.
The CFPB Consumer Complaint Database has logged 547 complaints against Financial Business and Consumer Solutions. overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 46 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
90.7% of CFPB-forwarded complaints against Financial Business and Consumer Solutions. get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response was formally disputed in 14.8% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Financial Business and Consumer Solutions. have?
547 complaints have been filed against Financial Business and Consumer Solutions. with the CFPB overall - 5 of them in the past year.
Does Financial Business and Consumer Solutions. respond to complaints on time?
90.7% of the CFPB complaints against Financial Business and Consumer Solutions. get a response within the expected window.
What product generates the most complaints for Financial Business and Consumer Solutions.?
"Debt collection" draws more CFPB complaints against Financial Business and Consumer Solutions. than any other product - see the full breakdown above.
What is the most common complaint issue with Financial Business and Consumer Solutions.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Financial Business and Consumer Solutions.; the full issue list with counts is above.
How do I file a complaint against Financial Business and Consumer Solutions.?
You can file a complaint against Financial Business and Consumer Solutions. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Financial Business and Consumer Solutions.?
Financial Business and Consumer Solutions. has drawn CFPB complaints from 46 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~547)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.