CFPB Consumer Complaint Profile

Jim Bottin Enterprises, Inc

Consumers have filed 546 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

546
Total complaints
120
Last 12 months
95.1%
Timely response
45
States affected

The verdict

546 CFPB complaints put Jim Bottin Enterprises, Inc at #479 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 95.1%, ahead of the 93% median among companies with 100+ complaints.

#479
of 3,848 companies by volume
95.1%
answered on time
Debt collection
most-complained product
45
states with complaints
Jim Bottin Enterprises, Inc timely response rate 95.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 321
Debt collection - Other (i.e. phone, health club, etc.) 116
Debt collection - I do not know 21
Checking or savings account - Checking account 20
Debt collection - Payday loan debt 12
Credit card or prepaid card - General-purpose credit card or charge card 8
Credit reporting or other personal consumer reports - Credit reporting 6
Money transfer, virtual currency, or money service - Domestic (US) money transfer 6
Credit card - General-purpose credit card or charge card 4
Bank account or service - Other bank product/service 4

Top Issues

1.Attempts to collect debt not owed 147
2.Communication tactics 101
3.Cont'd attempts collect debt not owed 63
4.False statements or representation 58
5.Took or threatened to take negative or legal action 36
6.Written notification about debt 29
7.Problem with a lender or other company charging your account 18
8.Threatened to contact someone or share information improperly 14
9.Disclosure verification of debt 12
10.Problem with a purchase shown on your statement 7

Complaints by Year

Year Complaints
2013 9
2014 33
2015 42
2016 43
2017 39
2018 32
2019 38
2020 23
2021 28
2022 22
2023 52
2024 48
2025 113
2026 24

Complaints by State (Top 15)

Florida 62
California 60
Texas 57
New Jersey 34
New York 30
Arizona 24
Georgia 24
Massachusetts 23
Illinois 18
Pennsylvania 16
Virginia 15
North Carolina 14
Ohio 13
Maryland 11
South Carolina 11

Company Responses

Closed with explanation 545
Closed 1

What the CFPB Complaint Record Shows for Jim Bottin Enterprises, Inc

The CFPB Consumer Complaint Database has logged 546 complaints against Jim Bottin Enterprises, Inc overall, with 120 of those filed in the trailing 12 months. Reports have come from consumers in 45 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

95.1% of CFPB-forwarded complaints against Jim Bottin Enterprises, Inc get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 21.3% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Jim Bottin Enterprises, Inc have?

Jim Bottin Enterprises, Inc has 546 total consumer complaints filed with the CFPB, with 120 filed in the last 12 months.

Does Jim Bottin Enterprises, Inc respond to complaints on time?

Jim Bottin Enterprises, Inc's CFPB timely-response rate is 95.1%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Jim Bottin Enterprises, Inc?

Among all products tied to Jim Bottin Enterprises, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Jim Bottin Enterprises, Inc?

The most common issue reported by consumers about Jim Bottin Enterprises, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Jim Bottin Enterprises, Inc?

You can file a complaint against Jim Bottin Enterprises, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Jim Bottin Enterprises, Inc?

The CFPB has recorded complaints against Jim Bottin Enterprises, Inc from 45 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026