CFPB Consumer Complaint Profile

Frederick J. Hanna & Associates, P.C. (closed)

Consumers have filed 220 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

220
Total complaints
0
Last 12 months
97.7%
Timely response
16
States affected

The verdict

220 CFPB complaints put Frederick J. Hanna & Associates, P.C. (closed) at #863 out of 3,848 financial companies ranked by complaint volume. It answers 97.7% of complaints on time - above the 93% median for companies with 100+ complaints.

#863
of 3,848 companies by volume
97.7%
answered on time
Debt collection
most-complained product
16
states with complaints
Frederick J. Hanna & Associates, P.C. (closed) timely response rate 97.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card 155
Debt collection - I do not know 25
Debt collection - Other (i.e. phone, health club, etc.) 15
Debt collection - Auto 7
Credit card 6
Consumer Loan - Vehicle loan 3
Debt collection - Mortgage 2
Student loan - Non-federal student loan 2
Debt collection - Non-federal student loan 2
Consumer Loan - Installment loan 1

Top Issues

1.Taking/threatening an illegal action 57
2.Cont'd attempts collect debt not owed 53
3.Disclosure verification of debt 42
4.False statements or representation 24
5.Communication tactics 20
6.Improper contact or sharing of info 11
7.Problems when you are unable to pay 4
8.Dealing with my lender or servicer 2
9.Credit card protection / Debt protection 2
10.Identity theft / Fraud / Embezzlement 1

Complaints by Year

Year Complaints
2012 1
2013 15
2014 100
2015 73
2016 28
2017 3

Complaints by State (Top 15)

Georgia 174
Florida 15
South Carolina 8
North Carolina 3
Texas 2
Ohio 2
Maryland 2
Virginia 2
Indiana 2
Illinois 1
Oregon 1
Pennsylvania 1
Missouri 1
Michigan 1
Alabama 1

Company Responses

Closed with explanation 199
Closed with non-monetary relief 12
Closed 3
Closed with monetary relief 3
Untimely response 3

What the CFPB Complaint Record Shows for Frederick J. Hanna & Associates, P.C. (closed)

220 complaints against Frederick J. Hanna & Associates, P.C. (closed) appear in the CFPB record, including 0 from the trailing year. The 16 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Frederick J. Hanna & Associates, P.C. (closed) answers 97.7% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 28.2% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 6.8% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Frederick J. Hanna & Associates, P.C. (closed) have?

220 complaints have been filed against Frederick J. Hanna & Associates, P.C. (closed) with the CFPB overall - 0 of them in the past year.

Does Frederick J. Hanna & Associates, P.C. (closed) respond to complaints on time?

Frederick J. Hanna & Associates, P.C. (closed) has a 97.7% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Frederick J. Hanna & Associates, P.C. (closed)?

"Debt collection" draws more CFPB complaints against Frederick J. Hanna & Associates, P.C. (closed) than any other product - see the full breakdown above.

What is the most common complaint issue with Frederick J. Hanna & Associates, P.C. (closed)?

The most common issue reported by consumers about Frederick J. Hanna & Associates, P.C. (closed) is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Frederick J. Hanna & Associates, P.C. (closed)?

You can file a complaint against Frederick J. Hanna & Associates, P.C. (closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Frederick J. Hanna & Associates, P.C. (closed)?

Frederick J. Hanna & Associates, P.C. (closed) has drawn CFPB complaints from 16 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026