CFPB Consumer Complaint Profile

HCFS Healthcare Financial Services of TeamHealth

Behind the 4,064 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

4,064
Total complaints
Among the highest
32
Last 12 months
93%
Timely response
Bottom quartile
51
States affected

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The verdict

HCFS Healthcare Financial Services of TeamHealth ranks #126 of 3,843 financial companies by CFPB complaint volume, with 4,064 complaints on record. Its on-time response rate is 93%, the 24th percentile among companies with 100+ complaints.

#126
of 3,843 companies by volume
93%
on time (24th pctile)
Debt collection
most-complained product
51
states with complaints
F
PlainCredit Trust Score
28/100
HCFS Healthcare Financial Services of TeamHealth · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 27.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

HCFS Healthcare Financial Services of TeamHealth vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93% Among the lowest higher than 24% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

HCFS Healthcare Financial Services of TeamHealth timely response rate 93.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 2,038
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 695
Debt collection - I do not know 637
Debt collection - Medical 350
Debt collection - Other debt 199
Debt collection - Credit card debt 53
Debt collection - Other (i.e. phone, health club, etc.) 40
Credit reporting or other personal consumer reports - Credit reporting 17
Credit reporting 10
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 5

Top Issues

1.Attempts to collect debt not owed 1,440
2.Written notification about debt 889
3.Incorrect information on your report 378
4.Cont'd attempts collect debt not owed 233
5.Communication tactics 219
6.False statements or representation 217
7.Problem with a credit reporting company's investigation into an existing problem 204
8.Disclosure verification of debt 147
9.Took or threatened to take negative or legal action 139
10.Improper use of your report 122

Complaints by Year

Year Complaints
2013 22
2014 71
2015 136
2016 148
2017 400
2018 480
2019 404
2020 544
2021 752
2022 663
2023 371
2024 31
2025 32
2026year in progress 10

Complaints by State (Top 15)

Florida 1,547
Texas 659
New Jersey 286
Ohio 241
Georgia 133
Oklahoma 114
New York 112
Illinois 101
California 90
Pennsylvania 88
Virginia 88
North Carolina 63
Louisiana 63
Arizona 52
Alabama 42

Company Responses

Closed with explanation 4,060
Closed 3
In progress 1

What the CFPB Complaint Record Shows for HCFS Healthcare Financial Services of TeamHealth

4,064 complaints against HCFS Healthcare Financial Services of TeamHealth appear in the CFPB record, including 32 from the trailing year. The 51 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, HCFS Healthcare Financial Services of TeamHealth posts a 93% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 27.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does HCFS Healthcare Financial Services of TeamHealth have?

The CFPB has logged 4,064 complaints against HCFS Healthcare Financial Services of TeamHealth to date, of which 32 came in over the last 12 months.

Does HCFS Healthcare Financial Services of TeamHealth respond to complaints on time?

CFPB complaints against HCFS Healthcare Financial Services of TeamHealth draw a 93% timely-response rate inside the expected window.

What product generates the most complaints for HCFS Healthcare Financial Services of TeamHealth?

Among all products tied to HCFS Healthcare Financial Services of TeamHealth, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with HCFS Healthcare Financial Services of TeamHealth?

The most common issue reported by consumers about HCFS Healthcare Financial Services of TeamHealth is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against HCFS Healthcare Financial Services of TeamHealth?

You can file a complaint against HCFS Healthcare Financial Services of TeamHealth directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about HCFS Healthcare Financial Services of TeamHealth?

The CFPB has recorded complaints against HCFS Healthcare Financial Services of TeamHealth from 51 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for HCFS Healthcare Financial Services of TeamHealth: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026