CFPB Consumer Complaint Profile
Gurstel Law Firm, P.C.
Consumers have filed 536 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 536
- Total complaints
- Above average
- 142
- Last 12 months
- 99.8%
- Timely response
- Top decile
- 17
- States affected
The verdict
536 CFPB complaints put Gurstel Law Firm, P.C. at #486 out of 3,843 financial companies ranked by complaint volume. It posts a 99.8% on-time response rate, the 79th percentile among companies with 100+ complaints.
- #486
- of 3,843 companies by volume
- 99.8%
- on time (79th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Gurstel Law Firm, P.C. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.8% Top 21% higher than 79% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 61 in 2024 to 147 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 20 |
| 2015 | 18 |
| 2016 | 19 |
| 2017 | 24 |
| 2018 | 22 |
| 2019 | 35 |
| 2020 | 30 |
| 2021 | 23 |
| 2022 | 48 |
| 2023 | 55 |
| 2024 | 61 |
| 2025 | 147 |
| 2026year in progress | 31 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Gurstel Law Firm, P.C.
536 complaints against Gurstel Law Firm, P.C. appear in the CFPB record, including 142 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Gurstel Law Firm, P.C. draw a 99.8% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response at a 18.2% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.9% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Gurstel Law Firm, P.C. have?
The CFPB has logged 536 complaints against Gurstel Law Firm, P.C. to date, of which 142 came in over the last 12 months.
Does Gurstel Law Firm, P.C. respond to complaints on time?
CFPB complaints against Gurstel Law Firm, P.C. draw a 99.8% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Gurstel Law Firm, P.C.?
"Debt collection" draws more CFPB complaints against Gurstel Law Firm, P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with Gurstel Law Firm, P.C.?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Gurstel Law Firm, P.C.; the full issue list with counts is above.
How do I file a complaint against Gurstel Law Firm, P.C.?
You can file a complaint against Gurstel Law Firm, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Gurstel Law Firm, P.C.?
Consumers in 17 states and territories have filed complaints about Gurstel Law Firm, P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Gurstel Law Firm, P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.