CFPB Consumer Complaint Profile
Gurstel Law Firm, P.C.
Consumers have filed 536 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 536
- Total complaints
- 142
- Last 12 months
- 99.8%
- Timely response
- 17
- States affected
The verdict
536 CFPB complaints put Gurstel Law Firm, P.C. at #487 out of 3,848 financial companies ranked by complaint volume. It answers 99.8% of complaints on time - above the 93% median for companies with 100+ complaints.
- #487
- of 3,848 companies by volume
- 99.8%
- answered on time
- Debt collection
- most-complained product
- 17
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 20 |
| 2015 | 18 |
| 2016 | 19 |
| 2017 | 24 |
| 2018 | 22 |
| 2019 | 35 |
| 2020 | 30 |
| 2021 | 23 |
| 2022 | 48 |
| 2023 | 55 |
| 2024 | 61 |
| 2025 | 147 |
| 2026 | 31 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Gurstel Law Firm, P.C.
536 complaints against Gurstel Law Firm, P.C. appear in the CFPB record, including 142 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
99.8% of CFPB-forwarded complaints against Gurstel Law Firm, P.C. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 18.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 1.9% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Gurstel Law Firm, P.C. have?
The CFPB has logged 536 complaints against Gurstel Law Firm, P.C. to date, of which 142 came in over the last 12 months.
Does Gurstel Law Firm, P.C. respond to complaints on time?
99.8% of the CFPB complaints against Gurstel Law Firm, P.C. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Gurstel Law Firm, P.C.?
"Debt collection" draws more CFPB complaints against Gurstel Law Firm, P.C. than any other product - see the full breakdown above.
What is the most common complaint issue with Gurstel Law Firm, P.C.?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about Gurstel Law Firm, P.C.; the full issue list with counts is above.
How do I file a complaint against Gurstel Law Firm, P.C.?
You can file a complaint against Gurstel Law Firm, P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Gurstel Law Firm, P.C.?
Consumers in 17 states and territories have filed complaints about Gurstel Law Firm, P.C. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~536)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.