CFPB Consumer Complaint Profile
International Computer Systems, Inc.
Consumers have filed 340 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 340
- Total complaints
- 63
- Last 12 months
- 91.2%
- Timely response
- 38
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, International Computer Systems, Inc. has accumulated 340 complaints, placing it #641 by volume. 91.2% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #641
- of 3,848 companies by volume
- 91.2%
- answered on time
- Debt collection
- most-complained product
- 38
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 11 |
| 2015 | 18 |
| 2016 | 12 |
| 2017 | 13 |
| 2018 | 19 |
| 2019 | 21 |
| 2020 | 15 |
| 2021 | 23 |
| 2022 | 29 |
| 2023 | 30 |
| 2024 | 53 |
| 2025 | 77 |
| 2026 | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for International Computer Systems, Inc.
340 complaints against International Computer Systems, Inc. appear in the CFPB record, including 63 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
International Computer Systems, Inc.'s timely response rate stands at 91.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response was formally disputed in 18% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0.6% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does International Computer Systems, Inc. have?
340 complaints have been filed against International Computer Systems, Inc. with the CFPB overall - 63 of them in the past year.
Does International Computer Systems, Inc. respond to complaints on time?
91.2% of the CFPB complaints against International Computer Systems, Inc. get a response within the expected window.
What product generates the most complaints for International Computer Systems, Inc.?
The most complained-about product for International Computer Systems, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with International Computer Systems, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about International Computer Systems, Inc.; the full issue list with counts is above.
How do I file a complaint against International Computer Systems, Inc.?
You can file a complaint against International Computer Systems, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about International Computer Systems, Inc.?
Consumers in 38 states and territories have filed complaints about International Computer Systems, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~340)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.