CFPB Consumer Complaint Profile
International Computer Systems, Inc.
Consumers have filed 340 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 340
- Total complaints
- Above average
- 63
- Last 12 months
- 91.2%
- Timely response
- Bottom quartile
- 38
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, International Computer Systems, Inc. has accumulated 340 complaints, placing it #640 by volume. On-time replies land at 91.2%, the 20th percentile for the 100+ complaint peer group.
- #640
- of 3,843 companies by volume
- 91.2%
- on time (20th pctile)
- Debt collection
- most-complained product
- 38
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
International Computer Systems, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.2% Among the lowest higher than 20% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 53 in 2024 to 77 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 11 |
| 2015 | 18 |
| 2016 | 12 |
| 2017 | 13 |
| 2018 | 19 |
| 2019 | 21 |
| 2020 | 15 |
| 2021 | 23 |
| 2022 | 29 |
| 2023 | 30 |
| 2024 | 53 |
| 2025 | 77 |
| 2026year in progress | 13 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for International Computer Systems, Inc.
340 complaints against International Computer Systems, Inc. appear in the CFPB record, including 63 from the trailing year. The 38 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
International Computer Systems, Inc.'s timely response rate stands at 91.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 18% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0.6%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does International Computer Systems, Inc. have?
340 complaints have been filed against International Computer Systems, Inc. with the CFPB overall - 63 of them in the past year.
Does International Computer Systems, Inc. respond to complaints on time?
CFPB complaints against International Computer Systems, Inc. draw a 91.2% timely-response rate inside the expected window.
What product generates the most complaints for International Computer Systems, Inc.?
The most complained-about product for International Computer Systems, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with International Computer Systems, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about International Computer Systems, Inc.; the full issue list with counts is above.
How do I file a complaint against International Computer Systems, Inc.?
You can file a complaint against International Computer Systems, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about International Computer Systems, Inc.?
Consumers in 38 states and territories have filed complaints about International Computer Systems, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for International Computer Systems, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.