CFPB Consumer Complaint Profile

Knight Adjustment Bureau

Behind the 285 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

285
Total complaints
Above average
30
Last 12 months
99.3%
Timely response
Above median
29
States affected

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The verdict

Knight Adjustment Bureau ranks #723 of 3,843 financial companies by CFPB complaint volume, with 285 complaints on record. Its on-time response rate is 99.3%, the 66th percentile among companies with 100+ complaints.

#723
of 3,843 companies by volume
99.3%
on time (66th pctile)
Debt collection
most-complained product
29
states with complaints
D
PlainCredit Trust Score
45/100
Knight Adjustment Bureau · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 99.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 46.9%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.1%
Share of complaints closed with monetary or non-monetary relief

Knight Adjustment Bureau vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.3% Higher than most higher than 66% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 28 in 2024 to 43 in 2025 (2024 → 2025).

See the full year-over-year release diff

Knight Adjustment Bureau timely response rate 99.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 69
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 60
Debt collection - Other debt 49
Debt collection - Credit card debt 28
Debt collection - Auto debt 21
Credit reporting or other personal consumer reports - Credit reporting 18
Debt collection - Other (i.e. phone, health club, etc.) 15
Debt collection - Medical debt 7
Debt collection - Payday loan debt 4
Debt collection - Auto 3

Top Issues

1.Attempts to collect debt not owed 66
2.Incorrect information on your report 64
3.False statements or representation 40
4.Written notification about debt 35
5.Communication tactics 16
6.Took or threatened to take negative or legal action 16
7.Cont'd attempts collect debt not owed 14
8.Disclosure verification of debt 7
9.Improper use of your report 5
10.Problem with a credit reporting company's investigation into an existing problem 5

Complaints by Year

Year Complaints
2013 3
2014 8
2015 6
2016 9
2017 16
2018 32
2019 27
2020 36
2021 35
2022 24
2023 16
2024 28
2025 43
2026year in progress 2

Complaints by State (Top 15)

Utah 199
California 10
Wisconsin 8
Texas 7
Indiana 6
Georgia 5
Florida 5
Idaho 5
Arizona 4
Oregon 4
Nevada 4
Virginia 3
New York 3
Wyoming 2
New Mexico 2

Company Responses

Closed with explanation 279
Closed with monetary relief 5
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Knight Adjustment Bureau

285 complaints against Knight Adjustment Bureau appear in the CFPB record, including 30 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Knight Adjustment Bureau's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 46.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 2.1% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Knight Adjustment Bureau have?

Knight Adjustment Bureau has 285 total consumer complaints filed with the CFPB, with 30 filed in the last 12 months.

Does Knight Adjustment Bureau respond to complaints on time?

Knight Adjustment Bureau's CFPB timely-response rate is 99.3%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Knight Adjustment Bureau?

"Debt collection" draws more CFPB complaints against Knight Adjustment Bureau than any other product - see the full breakdown above.

What is the most common complaint issue with Knight Adjustment Bureau?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Knight Adjustment Bureau - see all issues and counts above.

How do I file a complaint against Knight Adjustment Bureau?

You can file a complaint against Knight Adjustment Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Knight Adjustment Bureau?

Consumers in 29 states and territories have filed complaints about Knight Adjustment Bureau with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Knight Adjustment Bureau: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (46.9% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026