CFPB Consumer Complaint Profile
Knight Adjustment Bureau
Behind the 285 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 285
- Total complaints
- 30
- Last 12 months
- 99.3%
- Timely response
- 29
- States affected
The verdict
Knight Adjustment Bureau ranks #725 of 3,848 financial companies by CFPB complaint volume, with 285 complaints on record. Its on-time response rate is 99.3%, ahead of the 93% median among companies with 100+ complaints.
- #725
- of 3,848 companies by volume
- 99.3%
- answered on time
- Debt collection
- most-complained product
- 29
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 3 |
| 2014 | 8 |
| 2015 | 6 |
| 2016 | 9 |
| 2017 | 16 |
| 2018 | 32 |
| 2019 | 27 |
| 2020 | 36 |
| 2021 | 35 |
| 2022 | 24 |
| 2023 | 16 |
| 2024 | 28 |
| 2025 | 43 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Knight Adjustment Bureau
285 complaints against Knight Adjustment Bureau appear in the CFPB record, including 30 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Knight Adjustment Bureau's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 46.9% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 2.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Knight Adjustment Bureau have?
Knight Adjustment Bureau has 285 total consumer complaints filed with the CFPB, with 30 filed in the last 12 months.
Does Knight Adjustment Bureau respond to complaints on time?
Knight Adjustment Bureau's CFPB timely-response rate is 99.3%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Knight Adjustment Bureau?
"Debt collection" draws more CFPB complaints against Knight Adjustment Bureau than any other product - see the full breakdown above.
What is the most common complaint issue with Knight Adjustment Bureau?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Knight Adjustment Bureau - see all issues and counts above.
How do I file a complaint against Knight Adjustment Bureau?
You can file a complaint against Knight Adjustment Bureau directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Knight Adjustment Bureau?
Consumers in 29 states and territories have filed complaints about Knight Adjustment Bureau with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~285)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.