CFPB Consumer Complaint Profile

Forster & Garbus LLP

Behind the 285 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

285
Total complaints
0
Last 12 months
97.2%
Timely response
15
States affected

The verdict

Forster & Garbus LLP ranks #725 of 3,848 financial companies by CFPB complaint volume, with 285 complaints on record. It answers 97.2% of complaints on time - above the 93% median for companies with 100+ complaints.

#725
of 3,848 companies by volume
97.2%
answered on time
Debt collection
most-complained product
15
states with complaints
Forster & Garbus LLP timely response rate 97.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 84
Debt collection - Credit card 62
Debt collection - I do not know 50
Debt collection - Private student loan debt 23
Debt collection - Other (i.e. phone, health club, etc.) 19
Debt collection - Other debt 11
Student loan - Private student loan 6
Debt collection - Federal student loan debt 5
Debt collection - Non-federal student loan 4
Student loan - Non-federal student loan 4

Top Issues

1.Took or threatened to take negative or legal action 53
2.False statements or representation 35
3.Attempts to collect debt not owed 35
4.Written notification about debt 34
5.Taking/threatening an illegal action 25
6.Disclosure verification of debt 23
7.Communication tactics 22
8.Cont'd attempts collect debt not owed 20
9.Improper contact or sharing of info 7
10.Dealing with your lender or servicer 6

Complaints by Year

Year Complaints
2013 10
2014 33
2015 37
2016 25
2017 22
2018 28
2019 27
2020 18
2021 12
2022 17
2023 42
2024 14

Complaints by State (Top 15)

New York 254
New Jersey 9
Florida 3
North Carolina 2
Connecticut 2
Texas 2
South Carolina 2
New Mexico 2
Michigan 1
Nevada 1
Pennsylvania 1
Washington 1
Virginia 1
District of Columbia 1
California 1

Company Responses

Closed with explanation 277
Closed with non-monetary relief 7
Closed 1

What the CFPB Complaint Record Shows for Forster & Garbus LLP

The CFPB Consumer Complaint Database has logged 285 complaints against Forster & Garbus LLP overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Forster & Garbus LLP answers 97.2% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 23.7% of resolved cases, indicating how frequently the initial fix fell short. 2.5% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Forster & Garbus LLP have?

Forster & Garbus LLP has 285 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Forster & Garbus LLP respond to complaints on time?

Forster & Garbus LLP has a 97.2% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Forster & Garbus LLP?

The most complained-about product for Forster & Garbus LLP is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Forster & Garbus LLP?

The most common issue reported by consumers about Forster & Garbus LLP is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Forster & Garbus LLP?

You can file a complaint against Forster & Garbus LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Forster & Garbus LLP?

Forster & Garbus LLP has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026