CFPB Consumer Complaint Profile

Law Offices of Robert A. Schuerger Co., LPA

Consumers have filed 72 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

72
Total complaints
Mid-range
12
Last 12 months
95.8%
Timely response
Below median
19
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Law Offices of Robert A. Schuerger Co., LPA sits at #1543, with 72 complaints logged. On-time replies land at 95.8%, the 33rd percentile for the 100+ complaint peer group.

#1543
of 3,843 companies by volume
95.8%
on time (33rd pctile)
Debt collection
most-complained product
19
states with complaints
F
PlainCredit Trust Score
31/100
Law Offices of Robert A. Schuerger Co., LPA · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 95.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 28.6%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Law Offices of Robert A. Schuerger Co., LPA vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.8% Around the middle higher than 33% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Law Offices of Robert A. Schuerger Co., LPA timely response rate 95.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 18
Debt collection - Federal student loan debt 16
Debt collection - Private student loan debt 12
Debt collection - Other debt 12
Student loan - Federal student loan servicing 4
Debt collection - Medical debt 3
Debt collection - Other (i.e. phone, health club, etc.) 3
Debt or credit management - Student loan debt relief 1
Student loan - Non-federal student loan 1
Debt collection - Federal student loan 1

Top Issues

1.Communication tactics 17
2.Attempts to collect debt not owed 12
3.Took or threatened to take negative or legal action 11
4.False statements or representation 10
5.Written notification about debt 7
6.Threatened to contact someone or share information improperly 5
7.Dealing with your lender or servicer 3
8.Dealing with my lender or servicer 3
9.Cont'd attempts collect debt not owed 2
10.Confusing or misleading advertising or marketing 1

Complaints by Year

Year Complaints
2014 1
2015 4
2016 1
2017 3
2018 8
2019 6
2020 5
2021 15
2022 9
2023 6
2024 2
2025 8
2026year in progress 4

Complaints by State (Top 15)

Ohio 29
Florida 9
New York 5
Texas 4
North Carolina 4
New Jersey 3
Georgia 3
Arizona 2
California 2
Illinois 2
Alabama 1
Missouri 1
West Virginia 1
Maine 1
Massachusetts 1

Company Responses

Closed with explanation 72

What the CFPB Complaint Record Shows for Law Offices of Robert A. Schuerger Co., LPA

The CFPB Consumer Complaint Database has logged 72 complaints against Law Offices of Robert A. Schuerger Co., LPA overall, with 12 of those filed in the trailing 12 months. Reports have come from consumers in 19 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Law Offices of Robert A. Schuerger Co., LPA draw a 95.8% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 28.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Law Offices of Robert A. Schuerger Co., LPA have?

72 complaints have been filed against Law Offices of Robert A. Schuerger Co., LPA with the CFPB overall - 12 of them in the past year.

Does Law Offices of Robert A. Schuerger Co., LPA respond to complaints on time?

CFPB complaints against Law Offices of Robert A. Schuerger Co., LPA draw a 95.8% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Law Offices of Robert A. Schuerger Co., LPA?

Among all products tied to Law Offices of Robert A. Schuerger Co., LPA, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Law Offices of Robert A. Schuerger Co., LPA?

"Communication tactics" is the single most frequently cited issue in complaints against Law Offices of Robert A. Schuerger Co., LPA - see all issues and counts above.

How do I file a complaint against Law Offices of Robert A. Schuerger Co., LPA?

You can file a complaint against Law Offices of Robert A. Schuerger Co., LPA directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Law Offices of Robert A. Schuerger Co., LPA?

Consumers in 19 states and territories have filed complaints about Law Offices of Robert A. Schuerger Co., LPA with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Law Offices of Robert A. Schuerger Co., LPA: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Law Offices of Robert A. Schuerger Co., LPA have?

72 complaints have been filed against Law Offices of Robert A. Schuerger Co., LPA with the CFPB overall - 12 of them in the past year.

Does Law Offices of Robert A. Schuerger Co., LPA respond to complaints on time?

CFPB complaints against Law Offices of Robert A. Schuerger Co., LPA draw a 95.8% timely-response rate inside the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for Law Offices of Robert A. Schuerger Co., LPA?

Among all products tied to Law Offices of Robert A. Schuerger Co., LPA, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Law Offices of Robert A. Schuerger Co., LPA?

"Communication tactics" is the single most frequently cited issue in complaints against Law Offices of Robert A. Schuerger Co., LPA - see all issues and counts above.

How do I file a complaint against Law Offices of Robert A. Schuerger Co., LPA?

You can file a complaint against Law Offices of Robert A. Schuerger Co., LPA directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Law Offices of Robert A. Schuerger Co., LPA?

Consumers in 19 states and territories have filed complaints about Law Offices of Robert A. Schuerger Co., LPA with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Law Offices of Robert A. Schuerger Co., LPA's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.