CFPB Consumer Complaint Profile

N.A.R., Inc.

329 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

329
Total complaints
Above average
49
Last 12 months
93%
Timely response
Bottom quartile
39
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, N.A.R., Inc. sits at #654, with 329 complaints logged. Its on-time response rate is 93%, the 24th percentile among companies with 100+ complaints.

#654
of 3,843 companies by volume
93%
on time (24th pctile)
Debt collection
most-complained product
39
states with complaints
D
PlainCredit Trust Score
46/100
N.A.R., Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.0%
Share of complaints answered within the CFPB response window
Dispute Rate C 12.7%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.3%
Share of complaints closed with monetary or non-monetary relief

N.A.R., Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93% Among the lowest higher than 24% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 31 in 2024 to 51 in 2025 (2024 → 2025).

See the full year-over-year release diff

N.A.R., Inc. timely response rate 93.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 81
Debt collection - Medical debt 45
Debt collection - Medical 38
Debt collection - Other debt 38
Debt collection - Credit card debt 32
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 32
Debt collection - Other (i.e. phone, health club, etc.) 19
Credit reporting or other personal consumer reports - Credit reporting 13
Debt collection - Auto debt 12
Debt collection - Rental debt 6

Top Issues

1.Attempts to collect debt not owed 77
2.False statements or representation 47
3.Written notification about debt 38
4.Took or threatened to take negative or legal action 33
5.Cont'd attempts collect debt not owed 32
6.Incorrect information on your report 31
7.Disclosure verification of debt 18
8.Communication tactics 17
9.Improper contact or sharing of info 6
10.Threatened to contact someone or share information improperly 5

Complaints by Year

Year Complaints
2013 6
2014 16
2015 22
2016 24
2017 34
2018 34
2019 21
2020 15
2021 23
2022 30
2023 12
2024 31
2025 51
2026year in progress 10

Complaints by State (Top 15)

Utah 87
Texas 39
Colorado 36
Florida 21
California 18
Arizona 16
Idaho 11
New York 9
Georgia 9
Nevada 9
Washington 8
Ohio 6
Missouri 5
Michigan 4
North Carolina 4

Company Responses

Closed with explanation 326
In progress 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for N.A.R., Inc.

N.A.R., Inc. carries 329 complaints in the CFPB's database, 49 of them filed within the past 12 months. Consumers spanning 39 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, N.A.R., Inc. posts a 93% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 12.7% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0.3% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does N.A.R., Inc. have?

329 complaints have been filed against N.A.R., Inc. with the CFPB overall - 49 of them in the past year.

Does N.A.R., Inc. respond to complaints on time?

CFPB complaints against N.A.R., Inc. draw a 93% timely-response rate inside the expected window.

What product generates the most complaints for N.A.R., Inc.?

The most complained-about product for N.A.R., Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with N.A.R., Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about N.A.R., Inc.; the full issue list with counts is above.

How do I file a complaint against N.A.R., Inc.?

You can file a complaint against N.A.R., Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about N.A.R., Inc.?

The CFPB has recorded complaints against N.A.R., Inc. from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for N.A.R., Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (12.7% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026