CFPB Consumer Complaint Profile
Fidelity National Financial, Inc
Consumers have filed 331 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 331
- Total complaints
- Above average
- 23
- Last 12 months
- 99.4%
- Timely response
- Above median
- 39
- States affected
The verdict
331 CFPB complaints put Fidelity National Financial, Inc at #651 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 99.4%, the 69th percentile among companies with 100+ complaints.
- #651
- of 3,843 companies by volume
- 99.4%
- on time (69th pctile)
- Mortgage
- most-complained product
- 39
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Fidelity National Financial, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.4% Higher than most higher than 69% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 18 in 2024 to 30 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 12 |
| 2013 | 9 |
| 2014 | 13 |
| 2015 | 37 |
| 2016 | 39 |
| 2017 | 39 |
| 2018 | 15 |
| 2019 | 12 |
| 2020 | 18 |
| 2021 | 31 |
| 2022 | 34 |
| 2023 | 20 |
| 2024 | 18 |
| 2025 | 30 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Fidelity National Financial, Inc
Fidelity National Financial, Inc carries 331 complaints in the CFPB's database, 23 of them filed within the past 12 months. Consumers spanning 39 states and territories have weighed in, giving this a multi-regional footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Closing on a mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Fidelity National Financial, Inc posts a 99.4% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 24.8% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.9% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Fidelity National Financial, Inc have?
331 complaints have been filed against Fidelity National Financial, Inc with the CFPB overall - 23 of them in the past year.
Does Fidelity National Financial, Inc respond to complaints on time?
CFPB complaints against Fidelity National Financial, Inc draw a 99.4% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Fidelity National Financial, Inc?
Among all products tied to Fidelity National Financial, Inc, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Fidelity National Financial, Inc?
"Closing on a mortgage" is the single most frequently cited issue in complaints against Fidelity National Financial, Inc - see all issues and counts above.
How do I file a complaint against Fidelity National Financial, Inc?
You can file a complaint against Fidelity National Financial, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Fidelity National Financial, Inc?
The CFPB has recorded complaints against Fidelity National Financial, Inc from 39 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Fidelity National Financial, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (24.8% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.