CFPB Consumer Complaint Profile

Windham Professionals, Inc.

Consumers have filed 328 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

328
Total complaints
0
Last 12 months
98.8%
Timely response
48
States affected

The verdict

328 CFPB complaints put Windham Professionals, Inc. at #657 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 98.8%, ahead of the 93% median among companies with 100+ complaints.

#657
of 3,848 companies by volume
98.8%
answered on time
Debt collection
most-complained product
48
states with complaints
Windham Professionals, Inc. timely response rate 98.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Federal student loan 70
Debt collection - I do not know 57
Student loan - Federal student loan servicing 35
Debt collection - Other (i.e. phone, health club, etc.) 26
Debt collection - Federal student loan debt 25
Debt collection - Non-federal student loan 24
Debt collection - Other debt 22
Debt collection - Medical debt 20
Student loan - Non-federal student loan 17
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 9

Top Issues

1.Communication tactics 60
2.Cont'd attempts collect debt not owed 53
3.False statements or representation 38
4.Attempts to collect debt not owed 34
5.Dealing with my lender or servicer 29
6.Improper contact or sharing of info 25
7.Disclosure verification of debt 25
8.Written notification about debt 14
9.Dealing with your lender or servicer 11
10.Can't repay my loan 7

Complaints by Year

Year Complaints
2013 24
2014 55
2015 47
2016 66
2017 36
2018 31
2019 18
2020 17
2021 21
2022 12
2023 1

Complaints by State (Top 15)

California 29
Florida 24
New York 21
Texas 18
Pennsylvania 18
New Jersey 16
Massachusetts 12
Georgia 12
Maryland 12
Illinois 12
South Carolina 10
Michigan 9
Connecticut 8
Oregon 8
North Carolina 8

Company Responses

Closed with non-monetary relief 328

What the CFPB Complaint Record Shows for Windham Professionals, Inc.

The CFPB Consumer Complaint Database has logged 328 complaints against Windham Professionals, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 48 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

98.8% of CFPB-forwarded complaints against Windham Professionals, Inc. get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 18.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 100% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Windham Professionals, Inc. have?

The CFPB has logged 328 complaints against Windham Professionals, Inc. to date, of which 0 came in over the last 12 months.

Does Windham Professionals, Inc. respond to complaints on time?

Windham Professionals, Inc. has a 98.8% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Windham Professionals, Inc.?

"Debt collection" draws more CFPB complaints against Windham Professionals, Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Windham Professionals, Inc.?

"Communication tactics" is the single most frequently cited issue in complaints against Windham Professionals, Inc. - see all issues and counts above.

How do I file a complaint against Windham Professionals, Inc.?

You can file a complaint against Windham Professionals, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Windham Professionals, Inc.?

The CFPB has recorded complaints against Windham Professionals, Inc. from 48 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026