CFPB Consumer Complaint Profile
National Account Systems of Omaha, LLC
What 102 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 102
- Total complaints
- Mid-range
- 37
- Last 12 months
- 89.2%
- Timely response
- Bottom quartile
- 18
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, National Account Systems of Omaha, LLC sits at #1316, with 102 complaints logged. On-time replies land at 89.2%, the 17th percentile for the 100+ complaint peer group.
- #1316
- of 3,843 companies by volume
- 89.2%
- on time (17th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
National Account Systems of Omaha, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.2% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 14 in 2024 to 33 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 5 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 5 |
| 2018 | 3 |
| 2019 | 2 |
| 2020 | 6 |
| 2021 | 4 |
| 2022 | 8 |
| 2023 | 10 |
| 2024 | 14 |
| 2025 | 33 |
| 2026year in progress | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for National Account Systems of Omaha, LLC
National Account Systems of Omaha, LLC carries 102 complaints in the CFPB's database, 37 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
National Account Systems of Omaha, LLC's timely response rate stands at 89.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response at a 18.2% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does National Account Systems of Omaha, LLC have?
The CFPB has logged 102 complaints against National Account Systems of Omaha, LLC to date, of which 37 came in over the last 12 months.
Does National Account Systems of Omaha, LLC respond to complaints on time?
CFPB complaints against National Account Systems of Omaha, LLC draw a 89.2% timely-response rate inside the expected window.
What product generates the most complaints for National Account Systems of Omaha, LLC?
Among all products tied to National Account Systems of Omaha, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with National Account Systems of Omaha, LLC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against National Account Systems of Omaha, LLC - see all issues and counts above.
How do I file a complaint against National Account Systems of Omaha, LLC?
You can file a complaint against National Account Systems of Omaha, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about National Account Systems of Omaha, LLC?
National Account Systems of Omaha, LLC has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for National Account Systems of Omaha, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.