CFPB Consumer Complaint Profile

Rausch, Sturm, Israel, Enerson & Hornik, LLP

Consumers have filed 253 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

253
Total complaints
Above average
0
Last 12 months
97.6%
Timely response
Below median
29
States affected

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The verdict

253 CFPB complaints put Rausch, Sturm, Israel, Enerson & Hornik, LLP at #781 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 97.6%, the 44th percentile among companies with 100+ complaints.

#781
of 3,843 companies by volume
97.6%
on time (44th pctile)
Debt collection
most-complained product
29
states with complaints
D
PlainCredit Trust Score
42/100
Rausch, Sturm, Israel, Enerson & Hornik, LLP · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.6%
Share of complaints answered within the CFPB response window
Dispute Rate D 17.9%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Rausch, Sturm, Israel, Enerson & Hornik, LLP vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.6% Around the middle higher than 44% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2020 to 2021 complete years

  • Annual CFPB complaint volume moved from 49 in 2020 to 20 in 2021 (2020 → 2021).

See the full year-over-year release diff

Rausch, Sturm, Israel, Enerson & Hornik, LLP timely response rate 97.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 117
Debt collection - I do not know 45
Debt collection - Credit card 41
Debt collection - Other debt 16
Debt collection - Other (i.e. phone, health club, etc.) 12
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 7
Student loan - Non-federal student loan 2
Debt collection - Private student loan debt 2
Debt collection - Federal student loan 1
Debt collection - Auto 1

Top Issues

1.Attempts to collect debt not owed 55
2.Took or threatened to take negative or legal action 47
3.Cont'd attempts collect debt not owed 30
4.Written notification about debt 26
5.Communication tactics 25
6.False statements or representation 19
7.Disclosure verification of debt 16
8.Taking/threatening an illegal action 11
9.Improper contact or sharing of info 7
10.Incorrect information on your report 3

Complaints by Year

Year Complaints
2013 3
2014 18
2015 28
2016 23
2017 22
2018 35
2019 55
2020 49
2021 20

Complaints by State (Top 15)

Texas 70
Wisconsin 22
Oklahoma 19
Florida 19
Michigan 12
Minnesota 12
Maryland 12
Louisiana 11
California 6
Arizona 6
Mississippi 6
Nevada 6
Massachusetts 6
Montana 5
Iowa 5

Company Responses

Closed with explanation 253

What the CFPB Complaint Record Shows for Rausch, Sturm, Israel, Enerson & Hornik, LLP

253 complaints against Rausch, Sturm, Israel, Enerson & Hornik, LLP appear in the CFPB record, including 0 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Rausch, Sturm, Israel, Enerson & Hornik, LLP posts a 97.6% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response at a 17.9% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rausch, Sturm, Israel, Enerson & Hornik, LLP have?

Rausch, Sturm, Israel, Enerson & Hornik, LLP has 253 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Rausch, Sturm, Israel, Enerson & Hornik, LLP respond to complaints on time?

Rausch, Sturm, Israel, Enerson & Hornik, LLP has a 97.6% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Rausch, Sturm, Israel, Enerson & Hornik, LLP?

The most complained-about product for Rausch, Sturm, Israel, Enerson & Hornik, LLP is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Rausch, Sturm, Israel, Enerson & Hornik, LLP?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Rausch, Sturm, Israel, Enerson & Hornik, LLP - see all issues and counts above.

How do I file a complaint against Rausch, Sturm, Israel, Enerson & Hornik, LLP?

You can file a complaint against Rausch, Sturm, Israel, Enerson & Hornik, LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rausch, Sturm, Israel, Enerson & Hornik, LLP?

The CFPB has recorded complaints against Rausch, Sturm, Israel, Enerson & Hornik, LLP from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Rausch, Sturm, Israel, Enerson & Hornik, LLP: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (17.9% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026