CFPB Consumer Complaint Profile
Ridge & Valley Realty, Inc.
What 125 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 125
- Total complaints
- Mid-range
- 15
- Last 12 months
- 100%
- Timely response
- Top decile
- 17
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Ridge & Valley Realty, Inc. has accumulated 125 complaints, placing it #1205 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #1205
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Ridge & Valley Realty, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 8 |
| 2015 | 8 |
| 2016 | 8 |
| 2017 | 9 |
| 2018 | 9 |
| 2019 | 4 |
| 2020 | 9 |
| 2021 | 11 |
| 2022 | 21 |
| 2023 | 12 |
| 2024 | 7 |
| 2025 | 13 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ridge & Valley Realty, Inc.
The CFPB Consumer Complaint Database has logged 125 complaints against Ridge & Valley Realty, Inc. overall, with 15 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Ridge & Valley Realty, Inc. posts a 100% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 28.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Ridge & Valley Realty, Inc. have?
The CFPB has logged 125 complaints against Ridge & Valley Realty, Inc. to date, of which 15 came in over the last 12 months.
Does Ridge & Valley Realty, Inc. respond to complaints on time?
Ridge & Valley Realty, Inc.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Ridge & Valley Realty, Inc.?
The most complained-about product for Ridge & Valley Realty, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Ridge & Valley Realty, Inc.?
The most common issue reported by consumers about Ridge & Valley Realty, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Ridge & Valley Realty, Inc.?
You can file a complaint against Ridge & Valley Realty, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ridge & Valley Realty, Inc.?
The CFPB has recorded complaints against Ridge & Valley Realty, Inc. from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Ridge & Valley Realty, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (28.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.