CFPB Consumer Complaint Profile

Ridge & Valley Realty, Inc.

What 125 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

125
Total complaints
15
Last 12 months
100%
Timely response
17
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Ridge & Valley Realty, Inc. has accumulated 125 complaints, placing it #1207 by volume. Its on-time response rate is 100%, ahead of the 93% median among companies with 100+ complaints.

#1207
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
17
states with complaints
Ridge & Valley Realty, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 40
Debt collection - Other debt 19
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 16
Debt collection - Other (i.e. phone, health club, etc.) 13
Debt collection - I do not know 13
Debt collection - Medical 10
Credit reporting or other personal consumer reports - Credit reporting 4
Debt collection - Auto debt 4
Debt collection - Credit card debt 3
Debt collection - Telecommunications debt 2

Top Issues

1.Attempts to collect debt not owed 39
2.False statements or representation 20
3.Cont'd attempts collect debt not owed 16
4.Problem with a credit reporting company's investigation into an existing problem 8
5.Written notification about debt 8
6.Incorrect information on your report 7
7.Disclosure verification of debt 7
8.Took or threatened to take negative or legal action 5
9.Communication tactics 3
10.Threatened to contact someone or share information improperly 3

Complaints by Year

Year Complaints
2013 2
2014 8
2015 8
2016 8
2017 9
2018 9
2019 4
2020 9
2021 11
2022 21
2023 12
2024 7
2025 13
2026 4

Complaints by State (Top 15)

Colorado 89
Florida 7
Alabama 5
Georgia 4
Washington 2
California 2
New Mexico 2
Indiana 2
Missouri 2
Arizona 2
Kansas 1
Texas 1
Utah 1
Nevada 1
Illinois 1

Company Responses

Closed with explanation 123
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Ridge & Valley Realty, Inc.

The CFPB Consumer Complaint Database has logged 125 complaints against Ridge & Valley Realty, Inc. overall, with 15 of those filed in the trailing 12 months. Reports have come from consumers in 17 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Ridge & Valley Realty, Inc. answers 100% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 28.6% of resolved cases, indicating how frequently the initial fix fell short. 1.6% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Ridge & Valley Realty, Inc. have?

The CFPB has logged 125 complaints against Ridge & Valley Realty, Inc. to date, of which 15 came in over the last 12 months.

Does Ridge & Valley Realty, Inc. respond to complaints on time?

Ridge & Valley Realty, Inc.'s CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Ridge & Valley Realty, Inc.?

The most complained-about product for Ridge & Valley Realty, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Ridge & Valley Realty, Inc.?

The most common issue reported by consumers about Ridge & Valley Realty, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Ridge & Valley Realty, Inc.?

You can file a complaint against Ridge & Valley Realty, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Ridge & Valley Realty, Inc.?

The CFPB has recorded complaints against Ridge & Valley Realty, Inc. from 17 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.