CFPB Consumer Complaint Profile
Rubin & Yates, LLC
50 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 50
- Total complaints
- Mid-range
- 0
- Last 12 months
- 14%
- Timely response
- Bottom decile
- 26
- States affected
The verdict
50 CFPB complaints put Rubin & Yates, LLC at #1831 out of 3,843 financial companies ranked by complaint volume. It posts a 14% on-time response rate, the 1st percentile among companies with 100+ complaints.
- #1831
- of 3,843 companies by volume
- 14%
- on time (1st pctile)
- Debt collection
- most-complained product
- 26
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Rubin & Yates, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
14% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2015 to 2016 complete years
- Annual CFPB complaint volume moved from 21 in 2015 to 1 in 2016 (2015 → 2016).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 23 |
| 2015 | 21 |
| 2016 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Rubin & Yates, LLC
Rubin & Yates, LLC carries 50 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 26 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Rubin & Yates, LLC posts a 14% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 24%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Rubin & Yates, LLC have?
The CFPB has logged 50 complaints against Rubin & Yates, LLC to date, of which 0 came in over the last 12 months.
Does Rubin & Yates, LLC respond to complaints on time?
Rubin & Yates, LLC has a 14% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Rubin & Yates, LLC?
The most complained-about product for Rubin & Yates, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Rubin & Yates, LLC?
Consumers most often cite "Communication tactics" when complaining about Rubin & Yates, LLC; the full issue list with counts is above.
How do I file a complaint against Rubin & Yates, LLC?
You can file a complaint against Rubin & Yates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rubin & Yates, LLC?
Rubin & Yates, LLC has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Rubin & Yates, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Rubin & Yates, LLC have?
The CFPB has logged 50 complaints against Rubin & Yates, LLC to date, of which 0 came in over the last 12 months.
Does Rubin & Yates, LLC respond to complaints on time?
Rubin & Yates, LLC has a 14% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Rubin & Yates, LLC?
The most complained-about product for Rubin & Yates, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Rubin & Yates, LLC?
Consumers most often cite "Communication tactics" when complaining about Rubin & Yates, LLC; the full issue list with counts is above.
How do I file a complaint against Rubin & Yates, LLC?
You can file a complaint against Rubin & Yates, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rubin & Yates, LLC?
Rubin & Yates, LLC has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.