CFPB Consumer Complaint Profile
Smith Debnam Narron Drake Saintsing & Myers LLP
113 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 113
- Total complaints
- 16
- Last 12 months
- 97.3%
- Timely response
- 5
- States affected
The verdict
113 CFPB complaints put Smith Debnam Narron Drake Saintsing & Myers LLP at #1258 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 97.3%, ahead of the 93% median among companies with 100+ complaints.
- #1258
- of 3,848 companies by volume
- 97.3%
- answered on time
- Debt collection
- most-complained product
- 5
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 9 |
| 2016 | 7 |
| 2017 | 8 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 4 |
| 2021 | 7 |
| 2022 | 11 |
| 2023 | 25 |
| 2024 | 9 |
| 2025 | 17 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Smith Debnam Narron Drake Saintsing & Myers LLP
113 complaints against Smith Debnam Narron Drake Saintsing & Myers LLP appear in the CFPB record, including 16 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "False statements or representation" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
97.3% of CFPB-forwarded complaints against Smith Debnam Narron Drake Saintsing & Myers LLP get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 50% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 0.9% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Smith Debnam Narron Drake Saintsing & Myers LLP have?
The CFPB has logged 113 complaints against Smith Debnam Narron Drake Saintsing & Myers LLP to date, of which 16 came in over the last 12 months.
Does Smith Debnam Narron Drake Saintsing & Myers LLP respond to complaints on time?
Smith Debnam Narron Drake Saintsing & Myers LLP's CFPB timely-response rate is 97.3%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Smith Debnam Narron Drake Saintsing & Myers LLP?
Among all products tied to Smith Debnam Narron Drake Saintsing & Myers LLP, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Smith Debnam Narron Drake Saintsing & Myers LLP?
The most common issue reported by consumers about Smith Debnam Narron Drake Saintsing & Myers LLP is "False statements or representation." All complaint issues are listed above with their counts.
How do I file a complaint against Smith Debnam Narron Drake Saintsing & Myers LLP?
You can file a complaint against Smith Debnam Narron Drake Saintsing & Myers LLP directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Smith Debnam Narron Drake Saintsing & Myers LLP?
Consumers in 5 states and territories have filed complaints about Smith Debnam Narron Drake Saintsing & Myers LLP with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~113)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.