CFPB Consumer Complaint Profile
AAA Collections
Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 113
- Total complaints
- Mid-range
- 20
- Last 12 months
- 99.1%
- Timely response
- Above median
- 14
- States affected
The verdict
By CFPB complaint volume, AAA Collections is #1256 out of 3,843 financial companies. On response speed it sits at the 62nd percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- SD
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
AAA Collections vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.1% Higher than most higher than 62% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 7 |
| 2015 | 8 |
| 2016 | 11 |
| 2017 | 10 |
| 2018 | 5 |
| 2019 | 4 |
| 2020 | 3 |
| 2021 | 6 |
| 2022 | 9 |
| 2023 | 10 |
| 2024 | 17 |
| 2025 | 16 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for AAA Collections
In the CFPB record, AAA Collections has a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Written notification about debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for AAA Collections: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (34.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does AAA Collections have?
AAA Collections has 113 total consumer complaints filed with the CFPB, with 20 filed in the last 12 months.
Does AAA Collections respond to complaints on time?
AAA Collections's CFPB timely-response rate is 99.1%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for AAA Collections?
"Debt collection" draws more CFPB complaints against AAA Collections than any other product - see the full breakdown above.
What is the most common complaint issue with AAA Collections?
"Written notification about debt" is the single most frequently cited issue in complaints against AAA Collections - see all issues and counts above.
How do I file a complaint against AAA Collections?
You can file a complaint against AAA Collections directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about AAA Collections?
The CFPB has recorded complaints against AAA Collections from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.