CFPB Consumer Complaint Profile

Escallate, LLC

Behind the 114 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

114
Total complaints
Mid-range
0
Last 12 months
100%
Timely response
Top decile
20
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, Escallate, LLC has accumulated 114 complaints, placing it #1255 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1255
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
20
states with complaints
D
PlainCredit Trust Score
45/100
Escallate, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 27.6%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Escallate, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Escallate, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 79
Debt collection - I do not know 18
Debt collection - Other (i.e. phone, health club, etc.) 8
Debt collection - Medical debt 7
Credit reporting 2

Top Issues

1.Cont'd attempts collect debt not owed 41
2.Disclosure verification of debt 33
3.Communication tactics 18
4.False statements or representation 10
5.Improper contact or sharing of info 4
6.Attempts to collect debt not owed 4
7.Incorrect information on credit report 1
8.Credit reporting company's investigation 1
9.Taking/threatening an illegal action 1
10.Written notification about debt 1

Complaints by Year

Year Complaints
2013 7
2014 28
2015 40
2016 29
2017 6
2018 3
2019 1

Complaints by State (Top 15)

New York 19
Ohio 16
North Carolina 13
Illinois 11
Pennsylvania 7
Nevada 7
Texas 6
South Carolina 6
California 4
Florida 4
Connecticut 3
Oklahoma 3
Michigan 3
Arizona 3
Tennessee 2

Company Responses

Closed with explanation 72
Closed 42

What the CFPB Complaint Record Shows for Escallate, LLC

Escallate, LLC carries 114 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 20 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Escallate, LLC draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 27.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Escallate, LLC have?

The CFPB has logged 114 complaints against Escallate, LLC to date, of which 0 came in over the last 12 months.

Does Escallate, LLC respond to complaints on time?

CFPB complaints against Escallate, LLC draw a 100% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Escallate, LLC?

Among all products tied to Escallate, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Escallate, LLC?

The most common issue reported by consumers about Escallate, LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Escallate, LLC?

You can file a complaint against Escallate, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Escallate, LLC?

Consumers in 20 states and territories have filed complaints about Escallate, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Escallate, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026