CFPB Consumer Complaint Profile
Summit A*R, Inc.
418 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 418
- Total complaints
- Above average
- 225
- Last 12 months
- 95.5%
- Timely response
- Below median
- 36
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Summit A*R, Inc. sits at #559, with 418 complaints logged. On-time replies land at 95.5%, the 31st percentile for the 100+ complaint peer group.
- #559
- of 3,843 companies by volume
- 95.5%
- on time (31st pctile)
- Debt collection
- most-complained product
- 36
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Summit A*R, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.5% Around the middle higher than 31% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 66 in 2024 to 192 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 2 |
| 2019 | 5 |
| 2020 | 7 |
| 2021 | 15 |
| 2022 | 22 |
| 2023 | 38 |
| 2024 | 66 |
| 2025 | 192 |
| 2026year in progress | 58 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Summit A*R, Inc.
The CFPB Consumer Complaint Database has logged 418 complaints against Summit A*R, Inc. overall, with 225 of those filed in the trailing 12 months. Reports have come from consumers in 36 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Summit A*R, Inc. posts a 95.5% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 18.2% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Summit A*R, Inc. have?
418 complaints have been filed against Summit A*R, Inc. with the CFPB overall - 225 of them in the past year.
Does Summit A*R, Inc. respond to complaints on time?
Summit A*R, Inc. has a 95.5% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Summit A*R, Inc.?
The most complained-about product for Summit A*R, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Summit A*R, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Summit A*R, Inc.; the full issue list with counts is above.
How do I file a complaint against Summit A*R, Inc.?
You can file a complaint against Summit A*R, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Summit A*R, Inc.?
Summit A*R, Inc. has drawn CFPB complaints from 36 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Summit A*R, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.