CFPB Consumer Complaint Profile
Trinity Hope Associates
Consumers have filed 49 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 49
- Total complaints
- Mid-range
- 8
- Last 12 months
- 69.4%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
Trinity Hope Associates ranks #1855 of 3,843 financial companies by CFPB complaint volume, with 49 complaints on record. It posts a 69.4% on-time response rate, the 6th percentile among companies with 100+ complaints.
- #1855
- of 3,843 companies by volume
- 69.4%
- on time (6th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Trinity Hope Associates vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
69.4% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 6 |
| 2016 | 2 |
| 2017 | 11 |
| 2018 | 5 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 9 |
| 2024 | 1 |
| 2025 | 9 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Trinity Hope Associates
Trinity Hope Associates carries 49 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Trinity Hope Associates draw a 69.4% reply rate inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response carried a 18.2% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 4.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Trinity Hope Associates have?
Trinity Hope Associates has 49 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Trinity Hope Associates respond to complaints on time?
Trinity Hope Associates's CFPB timely-response rate is 69.4%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Trinity Hope Associates?
The most complained-about product for Trinity Hope Associates is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Trinity Hope Associates?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Trinity Hope Associates - see all issues and counts above.
How do I file a complaint against Trinity Hope Associates?
You can file a complaint against Trinity Hope Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Trinity Hope Associates?
The CFPB has recorded complaints against Trinity Hope Associates from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Trinity Hope Associates: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (18.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Trinity Hope Associates have?
Trinity Hope Associates has 49 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Trinity Hope Associates respond to complaints on time?
Trinity Hope Associates's CFPB timely-response rate is 69.4%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Trinity Hope Associates?
The most complained-about product for Trinity Hope Associates is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Trinity Hope Associates?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Trinity Hope Associates - see all issues and counts above.
How do I file a complaint against Trinity Hope Associates?
You can file a complaint against Trinity Hope Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Trinity Hope Associates?
The CFPB has recorded complaints against Trinity Hope Associates from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.