CFPB Consumer Complaint Profile
Vision Financial Corp.
67 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 67
- Total complaints
- Mid-range
- 0
- Last 12 months
- 70.1%
- Timely response
- Bottom decile
- 28
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Vision Financial Corp. has accumulated 67 complaints, placing it #1580 by volume. On-time replies land at 70.1%, the 6th percentile for the 100+ complaint peer group.
- #1580
- of 3,843 companies by volume
- 70.1%
- on time (6th pctile)
- Debt collection
- most-complained product
- 28
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Vision Financial Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
70.1% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 9 |
| 2014 | 31 |
| 2015 | 18 |
| 2016 | 7 |
| 2021 | 1 |
| 2022 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Vision Financial Corp.
Vision Financial Corp. carries 67 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 28 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Vision Financial Corp.'s timely response rate stands at 70.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved cases drew a formal consumer-dispute rate of 6.2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 11.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Vision Financial Corp. have?
Vision Financial Corp. has 67 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Vision Financial Corp. respond to complaints on time?
CFPB complaints against Vision Financial Corp. draw a 70.1% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Vision Financial Corp.?
"Debt collection" draws more CFPB complaints against Vision Financial Corp. than any other product - see the full breakdown above.
What is the most common complaint issue with Vision Financial Corp.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Vision Financial Corp. - see all issues and counts above.
How do I file a complaint against Vision Financial Corp.?
You can file a complaint against Vision Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vision Financial Corp.?
Vision Financial Corp. has drawn CFPB complaints from 28 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Vision Financial Corp.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (6.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Vision Financial Corp. have?
Vision Financial Corp. has 67 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Vision Financial Corp. respond to complaints on time?
CFPB complaints against Vision Financial Corp. draw a 70.1% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Vision Financial Corp.?
"Debt collection" draws more CFPB complaints against Vision Financial Corp. than any other product - see the full breakdown above.
What is the most common complaint issue with Vision Financial Corp.?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Vision Financial Corp. - see all issues and counts above.
How do I file a complaint against Vision Financial Corp.?
You can file a complaint against Vision Financial Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vision Financial Corp.?
Vision Financial Corp. has drawn CFPB complaints from 28 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.