WINN LAW GROUP, APC

CFPB Consumer Complaint Profile

157
Total Complaints
1
Last 12 Months
96.8%
Timely Response
5
States Affected
WINN LAW GROUP, APC timely response rate 96.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Credit card debt 80
Debt collection — Credit card 36
Debt collection — I do not know 20
Debt collection — Auto debt 5
Debt collection — Auto 2
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 2
Debt collection — Mortgage 2
Debt collection — Other (i.e. phone, health club, etc.) 2
Consumer Loan — Vehicle lease 1
Mortgage — Home equity loan or line of credit (HELOC) 1

Top Issues

1.Took or threatened to take negative or legal action 38
2.Attempts to collect debt not owed 33
3.False statements or representation 20
4.Taking/threatening an illegal action 20
5.Disclosure verification of debt 10
6.Written notification about debt 10
7.Cont'd attempts collect debt not owed 7
8.Communication tactics 6
9.Improper contact or sharing of info 2
10.Applying for a mortgage or refinancing an existing mortgage 2

Complaints by Year

Year Complaints
2013 2
2014 7
2015 14
2016 16
2017 20
2018 14
2019 30
2020 29
2021 20
2022 2
2023 2
2025 1

Complaints by State (Top 15)

California 149
Texas 3
Delaware 1
Oklahoma 1
New York 1

Company Responses

Closed with explanation 157

What the CFPB Complaint Record Shows for WINN LAW GROUP, APC

The CFPB Consumer Complaint Database has logged 157 complaints against WINN LAW GROUP, APC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

WINN LAW GROUP, APC's timely response rate stands at 96.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 14.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does WINN LAW GROUP, APC have?

WINN LAW GROUP, APC has 157 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does WINN LAW GROUP, APC respond to complaints on time?

WINN LAW GROUP, APC has a 96.8% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for WINN LAW GROUP, APC?

The most complained-about product for WINN LAW GROUP, APC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with WINN LAW GROUP, APC?

The most common issue reported by consumers about WINN LAW GROUP, APC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against WINN LAW GROUP, APC?

You can file a complaint against WINN LAW GROUP, APC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about WINN LAW GROUP, APC?

Consumers in 5 states and territories have filed complaints about WINN LAW GROUP, APC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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