AmeriCollect
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-AMERICOLLECT AmeriCollect
1,917 DC complaints · rank #59/656 · 99.7% timely
- DC 1,917
- RANK #59/656
- TIMELY 99.7%
- RELIEF 1.1%
- DISPUTE 25.4%
- STATES 50
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Velocity Portfolio Group
Volume peers
Photo peer: Velocity Portfolio Group (1,842)
AmeriCollect's 1,917 debt-collection complaints sit next to Velocity Portfolio Group (1,842) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for AmeriCollect →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 28 |
| 2015 | 56 |
| 2016 | 86 |
| 2017 | 139 |
| 2018 | 167 |
| 2019 | 163 |
| 2020 | 253 |
| 2021 | 413 |
| 2022 | 307 |
| 2023 | 162 |
| 2024 | 151 |
| 2025 | 363 |
| 2026 | 65 |
Complaints by State (Top 15)
What the CFPB Record Shows for AmeriCollect
AmeriCollect sits at #59 of 656 debt collectors in this extract by debt-collection complaint volume (91st percentile), the same ordering shown on /collectors. The CFPB has logged 1,917 debt-collection complaints against AmeriCollect, 81.4% of the 2,355 complaints filed against this entity overall. Consumers in 50 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 99.7%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 1.1% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 25.4% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for AmeriCollect → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for AmeriCollect: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (1,917 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (25.4% here).
Frequently asked questions
How many CFPB debt-collection complaints does AmeriCollect have?
1,917 debt-collection complaints name AmeriCollect in this CFPB extract - corpus rank #59/656.
Does AmeriCollect respond to CFPB complaints on time?
The timely-response rate for AmeriCollect in this extract is 99.7%.
What issue do consumers cite most about AmeriCollect?
The most-cited issue in complaints about AmeriCollect is "Attempts to collect debt not owed."
How should I read AmeriCollect's CFPB complaint record?
AmeriCollect's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.