2026 data Public-data reference. official source

Collection Information Bureau, Inc.

Open-data reference.

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Debt Collector, CFPB Complaint Profile Specializes in: Medical debt

CFPB collection forwarding receipt

Forwarded record DC-COLLECTION-INFORMA Collection Information Bureau, Inc.

287 DC complaints · rank #281/656 · 94.8% timely

  • DC 287
  • RANK #281/656
  • TIMELY 94.8%
  • RELIEF 0%
  • DISPUTE 30.4%
  • STATES 20
  • ISSUE Attempts to collect debt no…
  • RESP Closed with explanation
  • PHOTO Webcollex, LLC

Volume peers

Photo peer: Webcollex, LLC (287)

Webcollex, LLC287Grant Mercantile Agency287Valor Intelligent Processing…288Collection Information Burea…287
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Collection Information Bureau, Inc.'s 287 debt-collection complaints sit next to Webcollex, LLC (287) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Collection Information Bure… →

Debt Collection Complaint Breakdown

Medical debt 115
Medical 95
I do not know 42
Other debt 25
Other (i.e. phone, health club, etc.) 7
Credit card 2
Payday loan 1

Top Complaint Issues

1.Attempts to collect debt not owed 91
2.Cont'd attempts collect debt not owed 71
3.Written notification about debt 54
4.Disclosure verification of debt 40
5.Incorrect information on your report 29
6.Communication tactics 15
7.False statements or representation 6
8.Took or threatened to take negative or legal action 6
9.Problem with a credit reporting company's investigation into an existing problem 5
10.Improper contact or sharing of info 2

Company Responses

Closed with explanation 325
Consumers who disputed the response 30.4%

Complaints by Year

Year Complaints
2013 3
2014 16
2015 24
2016 61
2017 62
2018 64
2019 53
2020 42

Complaints by State (Top 15)

Florida 279
Georgia 11
New York 5
California 3
Illinois 3
Louisiana 2
Pennsylvania 2
Alabama 2
North Carolina 2
Tennessee 2
Missouri 1
Delaware 1
Utah 1
Maryland 1
Washington 1

What the CFPB Record Shows for Collection Information Bureau, Inc.

PlainCredit places Collection Information Bureau, Inc. at #281 of 656 debt collectors by CFPB debt-collection complaint volume (57th percentile), matching the Collectors directory ranking. Collection Information Bureau, Inc. has 287 debt-collection complaints on file with the CFPB, which represents 88.3% of the 325 total complaints the Bureau has received about this entity. Reports have originated from consumers in 20 states and territories, making this a multi-state collection operation as measured by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

94.8% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 30.4% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Collection Information Bureau, Inc. → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Collection Information Bureau, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (287 here).

Grant Mercantile Agency 287 Webcollex, LLC 287 Valor Intelligent Processing, LLC 288 Sequoia Financial Services 289

Similar dispute rates

Nearest collectors by share of complaints marked disputed (30.4% here).

Ad Astra Recovery Services Inc 30.2% Weber & Olcese, PLC 30% Commonwealth Financial Systems, Inc. 30.8% Richland Holdings, Inc. 30.8%

Frequently asked questions

How many CFPB debt-collection complaints does Collection Information Bureau, Inc. have?

287 debt-collection complaints name Collection Information Bureau, Inc. in this CFPB extract - corpus rank #281/656.

Does Collection Information Bureau, Inc. respond to CFPB complaints on time?

CFPB complaints against Collection Information Bureau, Inc. show a 94.8% timely-response rate.

What issue do consumers cite most about Collection Information Bureau, Inc.?

Consumers most often name "Attempts to collect debt not owed" when complaining about Collection Information Bureau, Inc..

How should I read Collection Information Bureau, Inc.'s CFPB complaint record?

Collection Information Bureau, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.