Webcollex, LLC
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
CFPB collection forwarding receipt
Forwarded record DC-WEBCOLLEX-LLC Webcollex, LLC
287 DC complaints · rank #281/656 · 88.7% timely
- DC 287
- RANK #281/656
- TIMELY 88.7%
- RELIEF 0.3%
- DISPUTE 24.6%
- STATES 39
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Grant Mercantile Agency
Volume peers
Photo peer: Grant Mercantile Agency (287)
Webcollex, LLC's 287 debt-collection complaints sit next to Grant Mercantile Agency (287) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Webcollex, LLC →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 7 |
| 2014 | 23 |
| 2015 | 15 |
| 2016 | 7 |
| 2017 | 13 |
| 2018 | 14 |
| 2019 | 38 |
| 2020 | 66 |
| 2021 | 48 |
| 2022 | 52 |
| 2023 | 33 |
| 2024 | 15 |
| 2025 | 20 |
| 2026 | 3 |
Complaints by State (Top 15)
What the CFPB Record Shows for Webcollex, LLC
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Webcollex, LLC ranks #281 of 656 debt collectors by debt-collection complaint volume (57th percentile), using the same dc_complaints sort as the Collectors directory. 287 debt-collection complaints against Webcollex, LLC appear in the CFPB record - 81.1% of the 354 complaints filed about this entity. The 39 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Credit card debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
88.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Among resolved cases, 0.3% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 24.6% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Webcollex, LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Webcollex, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (287 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (24.6% here).
Frequently asked questions
How many CFPB debt-collection complaints does Webcollex, LLC have?
The CFPB extract lists 287 debt-collection complaints against Webcollex, LLC (#281 of 656 collectors by volume).
Does Webcollex, LLC respond to CFPB complaints on time?
The timely-response rate for Webcollex, LLC in this extract is 88.7%.
What issue do consumers cite most about Webcollex, LLC?
Consumers most often name "Attempts to collect debt not owed" when complaining about Webcollex, LLC.
How should I read Webcollex, LLC's CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.