Webcollex, LLC
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 7 |
| 2014 | 23 |
| 2015 | 15 |
| 2016 | 7 |
| 2017 | 13 |
| 2018 | 14 |
| 2019 | 38 |
| 2020 | 66 |
| 2021 | 48 |
| 2022 | 52 |
| 2023 | 33 |
| 2024 | 15 |
| 2025 | 20 |
| 2026 | 3 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Webcollex, LLC
287 debt-collection complaints against Webcollex, LLC appear in the CFPB record - 81.1% of the 354 complaints filed about this entity. The 39 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Credit card debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
88.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Among resolved cases, 0.3% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 24.6% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Webcollex, LLC have?
The CFPB has logged 287 debt-collection complaints against Webcollex, LLC, 81.1% of all complaints filed against this company.
Does Webcollex, LLC respond to complaints on time?
Webcollex, LLC's CFPB timely-response rate is 88.7%.
Does Webcollex, LLC provide relief to consumers?
0.3% of resolved complaints against Webcollex, LLC were closed with some form of consumer relief (monetary or non-monetary).
What type of debt does Webcollex, LLC primarily collect?
Based on CFPB complaint records, Webcollex, LLC's primary debt type is "Credit card debt"; the complete breakdown is shown above.
What rights do I have against Webcollex, LLC?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Webcollex, LLC active?
Consumers in 39 states and territories have filed CFPB complaints against Webcollex, LLC.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.