Grant Mercantile Agency
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-GRANT-MERCANTILE-A Grant Mercantile Agency
287 DC complaints · rank #281/656 · 99.7% timely
- DC 287
- RANK #281/656
- TIMELY 99.7%
- RELIEF 8.8%
- DISPUTE 14.9%
- STATES 23
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Webcollex, LLC
Volume peers
Photo peer: Webcollex, LLC (287)
Grant Mercantile Agency's 287 debt-collection complaints sit next to Webcollex, LLC (287) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Grant Mercantile Agency →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 9 |
| 2015 | 10 |
| 2016 | 14 |
| 2017 | 31 |
| 2018 | 36 |
| 2019 | 38 |
| 2020 | 31 |
| 2021 | 29 |
| 2022 | 42 |
| 2023 | 21 |
| 2024 | 33 |
| 2025 | 23 |
| 2026 | 18 |
Complaints by State (Top 15)
What the CFPB Record Shows for Grant Mercantile Agency
Grant Mercantile Agency sits at #281 of 656 debt collectors in this extract by debt-collection complaint volume (57th percentile), the same ordering shown on /collectors. 287 debt-collection complaints against Grant Mercantile Agency appear in the CFPB record - 84.4% of the 340 complaints filed about this entity. The 23 states and territories represented make this a multi-state operation by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
99.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. 8.8% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 14.9% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Grant Mercantile Agency → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Grant Mercantile Agency: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (287 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (14.9% here).
Frequently asked questions
How many CFPB debt-collection complaints does Grant Mercantile Agency have?
Grant Mercantile Agency has 287 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #281 of 656 collectors by that volume.
Does Grant Mercantile Agency respond to CFPB complaints on time?
CFPB complaints against Grant Mercantile Agency show a 99.7% timely-response rate.
What issue do consumers cite most about Grant Mercantile Agency?
Consumers most often name "Attempts to collect debt not owed" when complaining about Grant Mercantile Agency.
How should I read Grant Mercantile Agency's CFPB complaint record?
Grant Mercantile Agency's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.