Ad Astra Recovery Services Inc
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Payday loan debt
CFPB collection forwarding receipt
Forwarded record DC-AD-ASTRA-RECOVERY- Ad Astra Recovery Services Inc
1,557 DC complaints · rank #75/656 · 100% timely
- DC 1,557
- RANK #75/656
- TIMELY 100%
- RELIEF 0.7%
- DISPUTE 30.2%
- STATES 42
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Expert Global Solutions, In…
Volume peers
Photo peer: Expert Global Solutions, Inc. (1,548)
Ad Astra Recovery Services Inc's 1,557 debt-collection complaints sit next to Expert Global Solutions, Inc. (1,548) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Ad Astra Recovery Services… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 21 |
| 2014 | 61 |
| 2015 | 101 |
| 2016 | 191 |
| 2017 | 568 |
| 2018 | 444 |
| 2019 | 336 |
| 2020 | 220 |
Complaints by State (Top 15)
What the CFPB Record Shows for Ad Astra Recovery Services Inc
PlainCredit places Ad Astra Recovery Services Inc at #75 of 656 debt collectors by CFPB debt-collection complaint volume (89th percentile), matching the Collectors directory ranking. The CFPB has logged 1,557 debt-collection complaints against Ad Astra Recovery Services Inc, 80.2% of the 1,942 complaints filed against this entity overall. Consumers in 42 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. "Payday loan debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
100% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 0.7% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 30.2% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Ad Astra Recovery Services Inc → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Ad Astra Recovery Services Inc: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (1,557 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (30.2% here).
Frequently asked questions
How many CFPB debt-collection complaints does Ad Astra Recovery Services Inc have?
1,557 debt-collection complaints name Ad Astra Recovery Services Inc in this CFPB extract - corpus rank #75/656.
Does Ad Astra Recovery Services Inc respond to CFPB complaints on time?
Ad Astra Recovery Services Inc's timely response rate on CFPB complaints is 100%.
What issue do consumers cite most about Ad Astra Recovery Services Inc?
Consumers most often name "Attempts to collect debt not owed" when complaining about Ad Astra Recovery Services Inc.
How should I read Ad Astra Recovery Services Inc's CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.