Credit Bureau of Napa County, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other (i.e. phone, health club, etc.)
CFPB collection forwarding receipt
Forwarded record DC-CREDIT-BUREAU-OF-N Credit Bureau of Napa County, Inc.
214 DC complaints · rank #352/656 · 90.1% timely
- DC 214
- RANK #352/656
- TIMELY 90.1%
- RELIEF 0.9%
- DISPUTE 29.4%
- STATES 34
- ISSUE Cont'd attempts collect deb…
- RESP Closed with explanation
- PHOTO M.A.R.S., Inc.
Photo peer: M.A.R.S., Inc. (215)
Credit Bureau of Napa County, Inc.'s 214 debt-collection complaints sit next to M.A.R.S., Inc. (215) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Credit Bureau →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 19 |
| 2014 | 57 |
| 2015 | 52 |
| 2016 | 39 |
| 2017 | 14 |
| 2018 | 14 |
| 2019 | 8 |
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 8 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 1 |
Complaints by State (Top 15)
What the CFPB Record Shows for Credit Bureau of Napa County, Inc.
PlainCredit places Credit Bureau of Napa County, Inc. at #352 of 656 debt collectors by CFPB debt-collection complaint volume (46th percentile), matching the Collectors directory ranking. 214 debt-collection complaints against Credit Bureau of Napa County, Inc. appear in the CFPB record - 96% of the 223 complaints filed about this entity. The 34 states and territories represented make this a multi-state operation by complaint volume. The most common debt type behind these complaints is "Other (i.e. phone, health club, etc.)," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
90.1% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Among resolved cases, 0.9% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 29.4% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Credit Bureau of Napa County, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Bureau of Napa County, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (214 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (29.4% here).
Frequently asked questions
How many CFPB debt-collection complaints does Credit Bureau of Napa County, Inc. have?
The CFPB extract lists 214 debt-collection complaints against Credit Bureau of Napa County, Inc. (#352 of 656 collectors by volume).
Does Credit Bureau of Napa County, Inc. respond to CFPB complaints on time?
Credit Bureau of Napa County, Inc.'s timely response rate on CFPB complaints is 90.1%.
What issue do consumers cite most about Credit Bureau of Napa County, Inc.?
"Cont'd attempts collect debt not owed" is the leading issue tag on Credit Bureau of Napa County, Inc.'s CFPB complaint record.
How should I read Credit Bureau of Napa County, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.