Machol & Johannes, LLC
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
CFPB collection forwarding receipt
Forwarded record DC-MACHOL-JOHANNES-LL Machol & Johannes, LLC
213 DC complaints · rank #353/656 · 92% timely
- DC 213
- RANK #353/656
- TIMELY 92%
- RELIEF 1.3%
- DISPUTE 16.7%
- STATES 15
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Credit Bureau
Volume peers
Photo peer: Credit Bureau of Napa County, Inc. (214)
Machol & Johannes, LLC's 213 debt-collection complaints sit next to Credit Bureau of Napa County, Inc. (214) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Machol & Johannes, LLC →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 7 |
| 2014 | 19 |
| 2015 | 34 |
| 2016 | 40 |
| 2017 | 30 |
| 2018 | 38 |
| 2019 | 23 |
| 2020 | 20 |
| 2021 | 13 |
| 2022 | 1 |
| 2023 | 1 |
Complaints by State (Top 15)
What the CFPB Record Shows for Machol & Johannes, LLC
PlainCredit places Machol & Johannes, LLC at #353 of 656 debt collectors by CFPB debt-collection complaint volume (46th percentile), matching the Collectors directory ranking. Machol & Johannes, LLC has 213 debt-collection complaints on file with the CFPB, which represents 94.2% of the 226 total complaints the Bureau has received about this entity. Reports have originated from consumers in 15 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 92%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Among resolved cases, 1.3% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 16.7% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Machol & Johannes, LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Machol & Johannes, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (213 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (16.7% here).
Frequently asked questions
How many CFPB debt-collection complaints does Machol & Johannes, LLC have?
Machol & Johannes, LLC has 213 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #353 of 656 collectors by that volume.
Does Machol & Johannes, LLC respond to CFPB complaints on time?
CFPB complaints against Machol & Johannes, LLC show a 92% timely-response rate.
What issue do consumers cite most about Machol & Johannes, LLC?
The most-cited issue in complaints about Machol & Johannes, LLC is "Attempts to collect debt not owed."
How should I read Machol & Johannes, LLC's CFPB complaint record?
Machol & Johannes, LLC's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.