MST Financial Services, L.L.C.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-MST-FINANCIAL-SERV MST Financial Services, L.L.C.
112 DC complaints · rank #573/656 · 99.2% timely
- DC 112
- RANK #573/656
- TIMELY 99.2%
- RELIEF 18.2%
- DISPUTE 29.5%
- STATES 14
- ISSUE Written notification about…
- RESP Closed with explanation
- PHOTO Finance System
Volume peers
Photo peer: Finance System of Richmond, Inc. (112)
MST Financial Services, L.L.C.'s 112 debt-collection complaints sit next to Finance System of Richmond, Inc. (112) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for MST Financial Services, L.L… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 7 |
| 2015 | 14 |
| 2016 | 17 |
| 2017 | 9 |
| 2018 | 6 |
| 2019 | 6 |
| 2020 | 8 |
| 2021 | 10 |
| 2022 | 9 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 14 |
| 2026 | 13 |
Complaints by State (Top 15)
What the CFPB Record Shows for MST Financial Services, L.L.C.
PlainCredit places MST Financial Services, L.L.C. at #573 of 656 debt collectors by CFPB debt-collection complaint volume (13th percentile), matching the Collectors directory ranking. MST Financial Services, L.L.C. has 112 debt-collection complaints on file with the CFPB, which represents 92.6% of the 121 total complaints the Bureau has received about this entity. Reports have originated from consumers in 14 states and territories, making this a geographically focused collection operation as measured by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Written notification about debt," a reasonable starting point for understanding recurring friction with this collector.
Within the Bureau's 15-day response window, this company answers 99.2% of forwarded complaints. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 18.2% ended with monetary or non-monetary relief to the consumer. In 29.5% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for MST Financial Services, L.L.C. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for MST Financial Services, L.L.C.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (112 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (29.5% here).
Frequently asked questions
How many CFPB debt-collection complaints does MST Financial Services, L.L.C. have?
MST Financial Services, L.L.C. has 112 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #573 of 656 collectors by that volume.
Does MST Financial Services, L.L.C. respond to CFPB complaints on time?
CFPB complaints against MST Financial Services, L.L.C. show a 99.2% timely-response rate.
What issue do consumers cite most about MST Financial Services, L.L.C.?
Consumers most often name "Written notification about debt" when complaining about MST Financial Services, L.L.C..
How should I read MST Financial Services, L.L.C.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about MST Financial Services, L.L.C.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.