Credit Control, LLC
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 122 |
| 2021 | 143 |
| 2022 | 142 |
| 2023 | 192 |
| 2024 | 587 |
| 2025 | 1,220 |
| 2026 | 559 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Credit Control, LLC
2,452 debt-collection complaints against Credit Control, LLC appear in the CFPB record - 82.7% of the 2,965 complaints filed about this entity. The 53 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Credit card debt" as the debt type behind their complaint about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
Within the Bureau's 15-day response window, this company answers 100% of forwarded complaints. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Credit Control, LLC have?
The CFPB has logged 2,452 debt-collection complaints against Credit Control, LLC, 82.7% of all complaints filed against this company.
Does Credit Control, LLC respond to complaints on time?
Credit Control, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive collectors in the CFPB dataset.
Does Credit Control, LLC provide relief to consumers?
Credit Control, LLC closed 0% of resolved complaints with some form of consumer relief, monetary or non-monetary.
What type of debt does Credit Control, LLC primarily collect?
Based on CFPB complaint records, Credit Control, LLC's primary debt type is "Credit card debt"; the complete breakdown is shown above.
What rights do I have against Credit Control, LLC?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Credit Control, LLC active?
CFPB data shows consumer complaints against Credit Control, LLC from 53 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.