Eastern Account Systems of Connecticut, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Telecommunications debt
CFPB collection forwarding receipt
Forwarded record DC-EASTERN-ACCOUNT-SY Eastern Account Systems of Connecticut, Inc.
2,449 DC complaints · rank #46/656 · 100% timely
- DC 2,449
- RANK #46/656
- TIMELY 100%
- RELIEF 0%
- DISPUTE 22.4%
- STATES 50
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Credit Control, LLC
Volume peers
Photo peer: Credit Control, LLC (2,452)
Eastern Account Systems of Connecticut, Inc.'s 2,449 debt-collection complaints sit next to Credit Control, LLC (2,452) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Eastern Account Systems →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 57 |
| 2015 | 37 |
| 2016 | 46 |
| 2017 | 68 |
| 2018 | 61 |
| 2019 | 56 |
| 2020 | 91 |
| 2021 | 176 |
| 2022 | 198 |
| 2023 | 311 |
| 2024 | 586 |
| 2025 | 1,106 |
| 2026 | 355 |
Complaints by State (Top 15)
What the CFPB Record Shows for Eastern Account Systems of Connecticut, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Eastern Account Systems of Connecticut, Inc. ranks #46 of 656 debt collectors by debt-collection complaint volume (93rd percentile), using the same dc_complaints sort as the Collectors directory. 2,449 debt-collection complaints against Eastern Account Systems of Connecticut, Inc. appear in the CFPB record - 77.7% of the 3,150 complaints filed about this entity. The 50 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Telecommunications debt" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
100% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. Consumers formally disputed the company's response in 22.4% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Eastern Account Systems of Connecticut, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Eastern Account Systems of Connecticut, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (2,449 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (22.4% here).
Frequently asked questions
How many CFPB debt-collection complaints does Eastern Account Systems of Connecticut, Inc. have?
2,449 debt-collection complaints name Eastern Account Systems of Connecticut, Inc. in this CFPB extract - corpus rank #46/656.
Does Eastern Account Systems of Connecticut, Inc. respond to CFPB complaints on time?
Eastern Account Systems of Connecticut, Inc.'s timely response rate on CFPB complaints is 100%.
What issue do consumers cite most about Eastern Account Systems of Connecticut, Inc.?
"Attempts to collect debt not owed" is the leading issue tag on Eastern Account Systems of Connecticut, Inc.'s CFPB complaint record.
How should I read Eastern Account Systems of Connecticut, Inc.'s CFPB complaint record?
Eastern Account Systems of Connecticut, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.