CFPB Consumer Complaint Profile
Credit Control, LLC
What 2,965 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 2,965
- Total complaints
- 1,576
- Last 12 months
- 100%
- Timely response
- 53
- States affected
The verdict
Credit Control, LLC ranks #157 of 3,848 financial companies by CFPB complaint volume, with 2,965 complaints on record. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #157
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 53
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 122 |
| 2021 | 143 |
| 2022 | 142 |
| 2023 | 192 |
| 2024 | 587 |
| 2025 | 1,220 |
| 2026 | 559 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Credit Control, LLC
2,965 complaints against Credit Control, LLC appear in the CFPB record, including 1,576 from the trailing year. The 53 states and territories represented put this footprint in nationwide territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Credit Control, LLC answers 100% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Credit Control, LLC have?
2,965 complaints have been filed against Credit Control, LLC with the CFPB overall - 1,576 of them in the past year.
Does Credit Control, LLC respond to complaints on time?
Credit Control, LLC's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Credit Control, LLC?
"Debt collection" draws more CFPB complaints against Credit Control, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Credit Control, LLC?
The most common issue reported by consumers about Credit Control, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Credit Control, LLC?
You can file a complaint against Credit Control, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Credit Control, LLC?
Credit Control, LLC has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~2,965)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.