Creditors Bureau Associates
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2015 | 1 |
| 2016 | 17 |
| 2017 | 15 |
| 2018 | 21 |
| 2019 | 13 |
| 2020 | 33 |
| 2021 | 99 |
| 2022 | 79 |
| 2023 | 59 |
| 2024 | 102 |
| 2025 | 130 |
| 2026 | 33 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Creditors Bureau Associates
The CFPB has logged 495 debt-collection complaints against Creditors Bureau Associates, 81.7% of the 606 complaints filed against this entity overall. Consumers in 23 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
99.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 2.6% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 24.1% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Creditors Bureau Associates have?
Creditors Bureau Associates has 495 debt collection complaints filed with the CFPB, representing 81.7% of all complaints against this company.
Does Creditors Bureau Associates respond to complaints on time?
99.7% of the CFPB complaints against Creditors Bureau Associates get a response within the expected window. That puts it among the more responsive collectors in the CFPB dataset.
Does Creditors Bureau Associates provide relief to consumers?
2.6% of resolved complaints against Creditors Bureau Associates were closed with some form of consumer relief (monetary or non-monetary).
What type of debt does Creditors Bureau Associates primarily collect?
"Medical debt" is the debt type Creditors Bureau Associates is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against Creditors Bureau Associates?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Creditors Bureau Associates active?
Creditors Bureau Associates has received consumer complaints from 23 states and territories, based on CFPB data.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.