2026 data Public-data reference. official source

Healthcare Finance Direct LLC.

Sourced from the CFPB Consumer Complaint Database.

Debt Collector, CFPB Complaint Profile Specializes in: Other debt

202
Debt Collection Complaints
62.2%
of All Complaints
92.3%
Timely Response
2.2%
Closed with Relief

Debt Collection Complaint Breakdown

Other debt 107
Medical debt 79
I do not know 13
Credit card debt 2
Auto debt 1

Top Complaint Issues

1.Attempts to collect debt not owed 101
2.Took or threatened to take negative or legal action 50
3.Charged fees or interest you didn't expect 22
4.Problem with additional add-on products or services 21
5.False statements or representation 18
6.Problem when making payments 16
7.Written notification about debt 15
8.Problem with the payoff process at the end of the loan 13
9.Electronic communications 9
10.Didn't provide services promised 9

Company Responses

Closed with explanation 315
Closed with monetary relief 7
In progress 3
Credit utilization context for debt-collection consumers

Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-50 to -70)75-100Maxed (-70 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Year

Year Complaints
2022 6
2023 12
2024 145
2025 144
2026 18

Complaints by State (Top 15)

California 34
Florida 33
Texas 32
New York 19
Virginia 17
Michigan 17
Georgia 14
Illinois 12
Arizona 12
Pennsylvania 11
Ohio 11
South Carolina 10
Maryland 9
Colorado 7
North Carolina 7

Other Complaint Types

Payday loan, title loan, personal loan, or advance loan - Installment loan 78
Debt or credit management - Debt settlement 10
Credit reporting or other personal consumer reports - Credit reporting 9
Checking or savings account - Checking account 5
Credit card - Store credit card 4
Payday loan, title loan, or personal loan - Installment loan 4
Your Rights with Debt Collectors

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.

  • Request written verification of any debt within 30 days of first contact
  • Dispute a debt if you believe it is incorrect or does not belong to you
  • Demand the collector stop contacting you (in writing)
  • File a complaint with the CFPB at consumerfinance.gov/complaint

What the CFPB Record Shows for Healthcare Finance Direct LLC.

202 debt-collection complaints against Healthcare Finance Direct LLC. appear in the CFPB record - 62.2% of the 325 complaints filed about this entity. The 45 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

92.3% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Of resolved cases, 2.2% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage.

How to read these numbers, and what to do if you're disputing a charge

Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Frequently Asked Questions

How many debt collection complaints does Healthcare Finance Direct LLC. have?

202 debt-collection complaints against Healthcare Finance Direct LLC. appear in the CFPB record - 62.2% of the company's total complaint volume.

Does Healthcare Finance Direct LLC. respond to complaints on time?

Healthcare Finance Direct LLC. has a 92.3% timely response rate.

Does Healthcare Finance Direct LLC. provide relief to consumers?

Healthcare Finance Direct LLC. closed 2.2% of resolved complaints with some form of consumer relief, monetary or non-monetary.

What type of debt does Healthcare Finance Direct LLC. primarily collect?

Healthcare Finance Direct LLC. primarily collects "Other debt" based on CFPB complaint data. The full breakdown of debt types is shown above.

What rights do I have against Healthcare Finance Direct LLC.?

Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.

In how many states is Healthcare Finance Direct LLC. active?

Consumers in 45 states and territories have filed CFPB complaints against Healthcare Finance Direct LLC..

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.