Pinnacle Recovery, Inc.

What the CFPB Record Shows for Pinnacle Recovery, Inc.

Pinnacle Recovery, Inc. sits at #376 of 656 debt collectors in this extract by debt-collection complaint volume (43rd percentile), the same ordering shown on /collectors. The CFPB has logged 201 debt-collection complaints against Pinnacle Recovery, Inc., 93.1% of the 216 complaints filed against this entity overall. Consumers in 39 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 98.1%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 11.1% closed with monetary or non-monetary relief to the consumer. In 17.8% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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