2026 data Public-data reference. official source

Media Collections, Inc

Sourced from the CFPB Consumer Complaint Database.

Debt Collector, CFPB Complaint Profile Specializes in: Other debt

284
Debt Collection Complaints
93.4%
of All Complaints
98%
Timely Response
98.4%
Closed with Relief

Debt Collection Complaint Breakdown

Other debt 87
I do not know 79
Other (i.e. phone, health club, etc.) 65
Telecommunications debt 28
Credit card debt 8
Auto debt 5
Rental debt 4
Auto 3
Credit card 2
Medical debt 2
Medical 1

Top Complaint Issues

1.Attempts to collect debt not owed 112
2.Cont'd attempts collect debt not owed 52
3.False statements or representation 41
4.Communication tactics 26
5.Written notification about debt 25
6.Disclosure verification of debt 12
7.Took or threatened to take negative or legal action 12
8.Incorrect information on your report 11
9.Improper use of your report 4
10.Problem with a company's investigation into an existing problem 2

Company Responses

Closed with non-monetary relief 295
Closed with explanation 5
Closed with monetary relief 4
Consumers who disputed the response 5.7%
Credit utilization context for debt-collection consumers

Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-50 to -70)75-100Maxed (-70 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Year

Year Complaints
2013 14
2014 14
2015 21
2016 29
2017 24
2018 20
2019 15
2020 6
2021 16
2022 14
2023 22
2024 33
2025 58
2026 18

Complaints by State (Top 15)

Texas 34
Pennsylvania 31
Florida 27
California 26
Illinois 17
New York 17
Maryland 15
Virginia 13
New Jersey 11
Michigan 11
Massachusetts 9
Washington 8
District of Columbia 6
North Carolina 6
Tennessee 5

Other Complaint Types

Credit reporting or other personal consumer reports - Credit reporting 13
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 4
Money transfer, virtual currency, or money service - Check cashing service 1
Bank account or service - Other bank product/service 1
Credit reporting 1
Your Rights with Debt Collectors

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.

  • Request written verification of any debt within 30 days of first contact
  • Dispute a debt if you believe it is incorrect or does not belong to you
  • Demand the collector stop contacting you (in writing)
  • File a complaint with the CFPB at consumerfinance.gov/complaint

What the CFPB Record Shows for Media Collections, Inc

The CFPB has logged 284 debt-collection complaints against Media Collections, Inc, 93.4% of the 304 complaints filed against this entity overall. Consumers in 43 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

98% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 98.4% closed with monetary or non-monetary relief to the consumer, which is a relatively high relief ratio for the debt-collection segment. In 5.7% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

How to read these numbers, and what to do if you're disputing a charge

Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Frequently Asked Questions

How many debt collection complaints does Media Collections, Inc have?

Media Collections, Inc has 284 debt collection complaints filed with the CFPB, representing 93.4% of all complaints against this company.

Does Media Collections, Inc respond to complaints on time?

98% of the CFPB complaints against Media Collections, Inc get a response within the expected window. That puts it among the more responsive collectors in the CFPB dataset.

Does Media Collections, Inc provide relief to consumers?

98.4% of resolved complaints against Media Collections, Inc were closed with some form of consumer relief (monetary or non-monetary). This is a relatively high relief rate.

What type of debt does Media Collections, Inc primarily collect?

Media Collections, Inc primarily collects "Other debt" based on CFPB complaint data. The full breakdown of debt types is shown above.

What rights do I have against Media Collections, Inc?

Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.

In how many states is Media Collections, Inc active?

CFPB data shows consumer complaints against Media Collections, Inc from 43 states and territories.

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.