Io, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-IO-INC Io, Inc.
598 DC complaints · rank #158/656 · 95% timely
- DC 598
- RANK #158/656
- TIMELY 95%
- RELIEF 2%
- DISPUTE 27%
- STATES 26
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Diverse Funding Associates…
Volume peers
Photo peer: Diverse Funding Associates LLC (599)
Io, Inc.'s 598 debt-collection complaints sit next to Diverse Funding Associates LLC (599) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Io, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 15 |
| 2015 | 21 |
| 2016 | 32 |
| 2017 | 52 |
| 2018 | 46 |
| 2019 | 56 |
| 2020 | 71 |
| 2021 | 124 |
| 2022 | 72 |
| 2023 | 43 |
| 2024 | 57 |
| 2025 | 99 |
| 2026 | 24 |
Complaints by State (Top 15)
What the CFPB Record Shows for Io, Inc.
Io, Inc. sits at #158 of 656 debt collectors in this extract by debt-collection complaint volume (76th percentile), the same ordering shown on /collectors. 598 debt-collection complaints against Io, Inc. appear in the CFPB record - 83.9% of the 713 complaints filed about this entity. The 26 states and territories represented make this a multi-state operation by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 95%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 2% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. Consumers formally disputed the company's response in 27% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Io, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Io, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (598 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (27% here).
Frequently asked questions
How many CFPB debt-collection complaints does Io, Inc. have?
598 debt-collection complaints name Io, Inc. in this CFPB extract - corpus rank #158/656.
Does Io, Inc. respond to CFPB complaints on time?
Io, Inc.'s timely response rate on CFPB complaints is 95%.
What issue do consumers cite most about Io, Inc.?
"Attempts to collect debt not owed" is the leading issue tag on Io, Inc.'s CFPB complaint record.
How should I read Io, Inc.'s CFPB complaint record?
Io, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.